We will not investigate Miss Y’s complaint about how the Council dealt with her homelessness application. This is because it was reasonable for the complainant to use the appeal procedure to challenge the Council’s decisions on her application. It is unlikely that a further investigation would lead to a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Southwark
LGO (Local Government & Social Care Ombudsman)
Other
Reference 24-017-088
Sector Housing
Category Homelessness
Decided 09 June 2026
View Southwark Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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