Birmingham City Council

Mr Y complains about the Council’s poor handling of his child’s transition from Children’s Services to Adult Social Care. Mr Y also complains about the Council’s handling of his complaint. The Council has now upheld all aspects of Mr Y’s complaint and there is no further fault for us to find. Our investigation has therefore focussed on the Council’s remedy. We find the remedy already provided to be proportionate and ask the Council to send evidence that the agreed outcomes have been completed.