London Borough of Tower Hamlets

Miss X complains the Council failed to deal with a request to review the suitability of her accommodation. Miss X also says the Council failed to assess information she provided it to relevant medical conditions. Miss X says this has resulted in her living in unsuitable accommodation and has affected her mental health. We have found fault in the actions of the Council for failing to complete a suitability review, review medical information passed to it and provide decision letters which included all relevant information. The Council has agreed to write to Miss X to issue an apology, pay her a