We upheld Mrs X’s complaint about how the Council handled her child’s Education and Health Care Plan. The Council agreed to resolve the complaint early by paying Mrs X a symbolic payment to acknowledge the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
Staffordshire County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 24-008-676
Sector Education
Category Special Educational Needs
Decided 02 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Staffordshire County Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-001-950 | — | Upheld | |
| 25-007-458 | — | Upheld | |
| 25-002-854 | — | Upheld | |
| 25-003-443 | — | Upheld | |
| 25-003-812 | — | Upheld |