Source · LGO (Local Government & Social Care Ombudsman)

Royal Borough of Kingston upon Thames

LGO (Local Government & Social Care Ombudsman) Other Reference 24-006-882 Sector Benefits And Tax Category Council Tax Decided 18 August 2024

View Kingston upon Thames Council scorecard

Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

The complaint

Mr X, a landlord, complains that the Council has retrospectively held him liable for Council tax on properties he has let out.

The Ombudsman’s role and powers

The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to use this right. (Local Government Act 1974, section 26(6)(a), as amended) The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Mr X says that his tenants were contractually obliged to pay the Council tax on their properties. However, the Council has determined that the whole property is a House of Multiple Occupation (HMO). As a result, the Council has held him liable for Council tax on the rooms and imposed this retrospectively.

Any dispute about liability for Council tax can be appealed to a Valuation Tribunal. The tribunal is an independent body which can determine any dispute about such decisions. I see no reason why an appeal could not be made in this case and so the complaint is out of jurisdiction.

Final decision

We will not investigate Mr X’s complaint because he can appeal to a Valuation Tribunal.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

Other decisions involving Royal Borough of Kingston upon Thames

Reference Date Summary Outcome
25-019-966 Other
25-031-861 Other
25-018-028 Other
25-010-141 Upheld
25-018-462 Other
View all decisions for this organisation