Ms X complained about how the Council secured alternative provision for Y while he was out of school and delays in securing provision set out in his Education, Health and Care Plan. The Council was at fault for delay, causing uncertainty. The Council has agreed to apologise and make payment to recognise the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
South Gloucestershire Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 24-004-970
Sector Education
Category Alternative Provision
Decided 21 May 2026
View South Gloucestershire Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving South Gloucestershire Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-017-123 | — | Other | |
| 25-004-343 | — | Upheld | |
| 25-003-261 | — | Upheld | |
| 25-018-037 | — | Other | |
| 25-017-888 | — | Other |