The Ombudsman's final decision
Summary: We will not investigate this complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
The complaint
Miss X complained about an unsuccessful school admission appeal for her stepdaughter.
The Ombudsman’s role and powers
We investigate complaints about ‘maladministration’ and ‘service failure’. In this statement, I have used the word ‘fault’ to refer to these. We cannot question whether an independent school admissions appeals panel’s decision is right or wrong simply because the complainant disagrees with it. We must consider if there was fault in the way the decision was reached. If we find fault, which calls into question the panel’s decision, we may ask for a new appeal hearing. (Local Government Act 1974, section 34(3), as amended)
How I considered this complaint
I considered information provided by the complainant and the Council.
I considered the Ombudsman’s Assessment Code.
Background
Miss X applied for her stepdaughter (Y) to transfer to year 4 in her preferred school (School Z). Because there were no places in year 4, the Council refused Miss X’s application. Miss X appealed the decision not to offer Y a place.
The appeals process Independent appeal panels must follow the law when considering an appeal. They need to consider if the school’s admission arrangements comply with the law, and if they were properly applied to the appellant’s application. They need to decide if admitting a further child would “prejudice the provision of efficient education or the efficient use of resources”. If they think it would, they need to consider if an appellant’s arguments outweigh the prejudice to the school.
Miss X’s appeal The clerk’s notes show the Council’s representative presented their case. They explained how the Council had dealt with Miss X’s application and why it had not offered Y a place at School Z. They explained the difficulties offering a place would cause. The panel and parents could ask questions.
Miss X presented her case and explained why she wanted a place at School Z. Miss X explained the difficulties it would cause if the panel did not offer Y a place.
The panel decided School Z’s admission arrangements were lawful and had been properly applied. The panel decided admitting a further child would cause School Z prejudice. The panel decided the evidence put forward in support of Miss X’s appeal was not strong enough to outweigh the prejudice admitting Y would cause School Z. The panel refused the appeal. The clerk’s letter explained the panel’s decision.
Assessment I understand Miss X is unhappy the appeal was unsuccessful. But we are not a right of further appeal and cannot question decisions when the proper process was followed, and decisions were properly taken.
Each panel needs to reach a decision based on the information before it. The evidence I have seen shows the panel followed the proper process to consider Miss X’s appeal.
Based on the evidence available the panel considered all the information before it and reached a decision it was entitled to. It took into account information presented by School Z and Miss X. I have not seen enough evidence the panel did not properly consider the appeal to warrant an investigation.
Final decision
We will not investigate Miss X’s complaint because there is not enough evidence of fault.
Investigator's decision on behalf of the Ombudsman