Source · LGO (Local Government & Social Care Ombudsman)

Cornwall Council

LGO (Local Government & Social Care Ombudsman) Other Reference 23-018-257 Sector Adult Care Services Category Other Decided 12 May 2024

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Full decision

The Ombudsman's final decision

Summary: We cannot investigate Mr X’s complaint the Council did not meet his brothers, Mr Y’s care needs. That is because the Court of Protection has considered Mr Y’s care arrangements. We have no jurisdiction to investigate matters that have formed part of court proceedings.

The complaint

Mr X complained on behalf of his brother, Mr Y. He said the Council had failed to meet Mr Y’s care needs and had not acted in his best interests. He said the Council had prevented Mr Y from returning to the care of his family. He said the Council’s actions had caused significant distress and Mr Y’s wellbeing had deteriorated.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

How I considered this complaint

I considered information provided by the complainant and the Council.

I considered the Ombudsman’s Assessment Code.

My assessment

We cannot investigate Mr X’s complaint about the Council. That is because the Council applied to the Court of Protection to determine how Mr Y’s care needs should be met. Mr X was involved in those court proceedings. We have no jurisdiction to investigate matters that the courts have considered.

Final decision

We cannot investigate Mr X’s complaint because it is outside our jurisdiction. That is because the matters were considered by the Court of Protection.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

Other decisions involving Cornwall Council

Reference Date Summary Outcome
25-011-252 Not Upheld
25-010-099 Not Upheld
25-004-965 Upheld
25-001-722 Upheld
25-015-505 Other
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