Source · LGO (Local Government & Social Care Ombudsman)

North Devon District Council

LGO (Local Government & Social Care Ombudsman) Other Reference 22-007-036 Sector Planning Category Other Decided 22 August 2022

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Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about how the Council deals with planning applications. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant is complaining on behalf of a Parish Council and not as a member of the public.

The complaint

The complainant, whom I shall refer to as Mrs X, has complained on behalf of a Parish Council about how the District Council deals with planning applications.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We can only accept complaints from members of the public or their authorised representatives. This means we cannot accept complaints from councillors complaining about something relating to their position as a councillor. (Local Government Act 1974, section 26A, as amended) We cannot investigate complaints from public bodies. (Local Government Act 1974, section 27(1)(a), as amended)

How I considered this complaint

I considered information provided by Mrs X and the Ombudsman’s Assessment Code.

Final decision

We will not investigate Mrs X’s complaint because we can only accept complaints from members of the public or their authorised representatives. Mrs X is not complaining as a member of the public and is instead complaining on behalf of a Parish Council.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

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25-009-441 27 Oct 2025 Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is … Other
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