Source · LGO (Local Government & Social Care Ombudsman)

Spelthorne Borough Council

LGO (Local Government & Social Care Ombudsman) Other Reference 22-003-303 Sector Other Categories Category Other Decided 20 June 2022

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Full decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about the actions of a senior member of Council staff. This is because we have no powers to investigate complaints from councillors about matters relating to their role as a councillor

The complaint

The complainant, who I will call Miss X, is an elected councillor. Miss X complains that a senior officer at the Council inappropriately disclosed information about Miss X to other councillors and that the senior officer was subsequently condescending to Miss X.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We investigate complaints from members of the public or their authorised representatives. This means we cannot accept complaints from councillors complaining about something relating to their position as a councillor. (Local Government Act 1974, section 26A, as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

We can only accept complaints from members of the public. Miss X is a councillor, and her complaint arises from, and concerns, that role. Miss X does not therefore complain as a member of the public but as part of a public body and as such I have no legal remit to investigate.

Final decision

We will not investigate Miss X’s complaint because she does not complaint as a member of public.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

Other decisions involving Spelthorne Borough Council

Reference Date Summary Outcome
25-015-718 Other
25-011-574 Other
25-012-537 Other
25-005-000 13 Jan 2026 Summary: We will not investigate this complaint about the Council’s assessment of Miss X’s application for housing as it is … Other
25-011-998 05 Jan 2026 Summary: We will not investigate Miss X’s complaint about her homelessness application. This because it is reasonable for Miss X … Other
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