Source · LGO (Local Government & Social Care Ombudsman)

Herefordshire Council

LGO (Local Government & Social Care Ombudsman) Other Reference 21-018-908 Sector Children S Care Services Category Other Decided 07 June 2022

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Full decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about the Council including Miss X’s address in court papers sent to a former partner. This is because the matter complained of is not separable from court proceedings.

The complaint

Miss X said the Council sent court papers containing her address to a former partner, placing her at risk.

The Ombudsman’s role and powers

We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

Final decision

We cannot investigate Miss X’s complaint because court papers are part of court proceedings. It is therefore not separable from those proceedings

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

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Reference Date Summary Outcome
25-021-489 Other
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25-019-180 Other
25-010-592 Other
25-010-934 Upheld
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