Source · LGO (Local Government & Social Care Ombudsman)

Cornwall Council

LGO (Local Government & Social Care Ombudsman) Other Reference 21-015-659 Sector Other Categories Category Councillor Conduct And Standards Decided 11 May 2022

View Cornwall Council scorecard

Full decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about how the Council dealt with allegations that the complainant breached the Member’s Code of Conduct. This is because the complainant is not complaining as a member of the public.

The complaint

The complainant, whom I shall refer to as Mrs X, has complained about how the Council dealt with an allegation that she breached the Member’s Code of Conduct. Mrs X says the Monitoring Officer was biased and did not follow the proper process. She says she has been caused significant stress and her business has been affected by the matter.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We can only accept complaints from members of the public or their authorised representatives. This means we cannot accept complaints from councillors complaining about something relating to their position as a councillor. (Local Government Act 1974, section 26A, as amended)

How I considered this complaint

I considered information provided by Mrs X.

I have considered the Ombudsman’s Assessment Code.

My assessment

The law says we can investigate complaints from members of the public who claim to have suffered injustice because of fault by a council. Local councillors complaining about issues relating to their role as a councillor are not members of the public. We cannot investigate this complaint as Mrs X is complaining in her capacity as a councillor.

Final decision

We cannot investigate Mrs X’s complaint because she is complaining in her capacity as a councillor and not as a member of the public.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

Other decisions involving Cornwall Council

Reference Date Summary Outcome
25-011-252 Not Upheld
25-010-099 Not Upheld
25-004-965 Upheld
25-001-722 Upheld
25-015-505 Other
View all decisions for this organisation