Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 25-015-109 | Norfolk County Council | Children S Care Services | Other | 12 Jan 2026 |
| 25-013-524 | Norfolk County Council | Transport And Highways | Other | 12 Jan 2026 |
| 25-018-820 | Norfolk County Council | Children S Care Services | Upheld | 9 Jan 2026 |
| 25-013-653 | Norfolk County Council | Other Categories | Other | 9 Jan 2026 |
| 25-009-743 | Norfolk County Council | Adult Care Services | Other | 8 Jan 2026 |
| 25-013-323 | Norfolk County Council | Children S Care Services | Other | 6 Jan 2026 |
| 25-012-140 | Norfolk County Council | Adult Care Services | Other | 5 Jan 2026 |
| 25-001-573 | Norfolk County Council | Children S Care Services | Other | 22 Dec 2025 |
| 25-004-034 | Norfolk County Council | Adult Care Services | Other | 17 Dec 2025 |
| 25-010-721 | Norfolk County Council | Children S Care Services | Other | 15 Dec 2025 |
| 25-011-615 | Norfolk County Council | Children S Care Services | Other | 12 Dec 2025 |
| 25-013-764 | Norfolk County Council | Other Categories | Other | 9 Dec 2025 |
| 25-017-965 | Norfolk County Council | Education | Other | 3 Dec 2025 |
| 25-000-699 | Norfolk County Council | Adult Care Services | Other | 1 Dec 2025 |
| 25-001-778 | Norfolk County Council | Children S Care Services | Not Upheld | 24 Nov 2025 |
| 25-008-594 | Norfolk County Council | Transport And Highways | Other | 17 Nov 2025 |
| 25-007-630 | Norfolk County Council | Children S Care Services | Other | 12 Nov 2025 |
| 25-015-344 | Norfolk County Council | Children S Care Services | Upheld | 10 Nov 2025 |
| 25-015-438 | Norfolk County Council | Children S Care Services | Upheld | 10 Nov 2025 |
| 24-014-844 | Norfolk County Council | Education | Upheld | 6 Nov 2025 |
| 25-000-870 | Norfolk County Council | Adult Care Services | Other | 3 Nov 2025 |
| 25-009-016 | Norfolk County Council | Education | Other | 3 Nov 2025 |
| 24-023-411 | Norfolk County Council | Adult Care Services | Not Upheld | 3 Nov 2025 |
| 25-002-814 | Norfolk County Council | Adult Care Services | Upheld | 31 Oct 2025 |
| 25-006-342 | Norfolk County Council | Children S Care Services | Other | 22 Oct 2025 |
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