Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 23-017-231 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Other | 2 Apr 2024 |
| 23-005-633 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 28 Mar 2024 |
| 23-010-383 | Royal Borough of Kensington & Chelsea | Adult Care Services | Other | 28 Mar 2024 |
| 23-019-696 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Other | 21 Mar 2024 |
| 22-003-411 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 19 Dec 2022 |
| 22-010-131 | Royal Borough of Kensington & Chelsea | Benefits And Tax | Other | 28 Nov 2022 |
| 22-010-337 | Royal Borough of Kensington & Chelsea | Housing | Other | 16 Nov 2022 |
| 22-008-247 | Royal Borough of Kensington & Chelsea | Benefits And Tax | Other | 14 Nov 2022 |
| 22-003-088 | Royal Borough of Kensington & Chelsea | Benefits And Tax | Not Upheld | 7 Nov 2022 |
| 22-002-354 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 26 Oct 2022 |
| 22-003-734 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 25 Oct 2022 |
| 22-009-114 | Royal Borough of Kensington & Chelsea | Housing | Other | 25 Oct 2022 |
| 22-001-951 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 20 Oct 2022 |
| 22-007-410 | Royal Borough of Kensington & Chelsea | Planning | Other | 10 Oct 2022 |
| 22-008-270 | Royal Borough of Kensington & Chelsea | Adult Care Services | Other | 5 Oct 2022 |
| 22-007-662 | Royal Borough of Kensington & Chelsea | Adult Care Services | Other | 26 Sep 2022 |
| 22-005-160 | Royal Borough of Kensington & Chelsea | Housing | Other | 21 Sep 2022 |
| 21-018-405 | Royal Borough of Kensington & Chelsea | Housing | Not Upheld | 8 Sep 2022 |
| 22-006-146 | Royal Borough of Kensington & Chelsea | Housing | Other | 23 Aug 2022 |
| 22-006-048 | Royal Borough of Kensington & Chelsea | Housing | Other | 22 Aug 2022 |
| 21-014-529 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 16 Aug 2022 |
| 22-005-069 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Other | 2 Aug 2022 |
| 21-015-232 | Royal Borough of Kensington & Chelsea | Planning | Upheld | 18 Jul 2022 |
| 21-015-712 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 5 Jul 2022 |
| 21-017-074 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 20 Jun 2022 |