Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-007-273 | Royal Borough of Kensington & Chelsea | Housing | Other | 30 Sep 2024 |
| 24-006-299 | Royal Borough of Kensington & Chelsea | Adult Care Services | Other | 26 Sep 2024 |
| 23-020-204 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 25 Sep 2024 |
| 24-010-582 | Royal Borough of Kensington & Chelsea | Housing | Other | 18 Sep 2024 |
| 23-019-440 | Royal Borough of Kensington & Chelsea | Education | Not Upheld | 28 Aug 2024 |
| 23-017-008 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Upheld | 13 Aug 2024 |
| 24-003-407 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Other | 30 Jul 2024 |
| 24-004-124 | Royal Borough of Kensington & Chelsea | Transport And Highways | Other | 23 Jul 2024 |
| 23-011-382 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 17 Jul 2024 |
| 24-004-053 | Royal Borough of Kensington & Chelsea | Transport And Highways | Other | 9 Jul 2024 |
| 24-001-832 | Royal Borough of Kensington & Chelsea | Housing | Other | 2 Jul 2024 |
| 23-014-872 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 20 Jun 2024 |
| 24-001-749 | Royal Borough of Kensington & Chelsea | Children S Care Services | Other | 13 Jun 2024 |
| 23-019-387 | Royal Borough of Kensington & Chelsea | Housing | Not Upheld | 9 Jun 2024 |
| 24-003-125 | Royal Borough of Kensington & Chelsea | Transport And Highways | Other | 5 Jun 2024 |
| 23-013-715 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 30 May 2024 |
| 23-018-731 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 22 May 2024 |
| 23-020-757 | Royal Borough of Kensington & Chelsea | Housing | Other | 19 May 2024 |
| 23-020-817 | Royal Borough of Kensington & Chelsea | Transport And Highways | Other | 15 May 2024 |
| 23-013-596 | Royal Borough of Kensington & Chelsea | Housing | Not Upheld | 6 May 2024 |
| 23-020-412 | Royal Borough of Kensington & Chelsea | Other Categories | Other | 6 May 2024 |
| 23-016-979 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 1 May 2024 |
| 23-020-055 | Royal Borough of Kensington & Chelsea | Housing | Other | 22 Apr 2024 |
| 23-010-780 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 10 Apr 2024 |
| 23-017-391 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 9 Apr 2024 |