Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-003-426 | Norfolk County Council | Adult Care Services | Other | 30 Jul 2024 |
| 24-004-872 | Norfolk County Council | Other Categories | Other | 25 Jul 2024 |
| 24-003-620 | Norfolk County Council | Education | Other | 25 Jul 2024 |
| 24-002-229 | Norfolk County Council | Children S Care Services | Other | 22 Jul 2024 |
| 23-005-561a | Trinity Surgery (23 005 561a) | Health | Not Upheld | 16 Jul 2024 |
| 23-005-561b | Trinity Surgery (23 005 561b) | Health | Not Upheld | 16 Jul 2024 |
| 23-005-561 | Norfolk County Council | Adult Care Services | Upheld | 16 Jul 2024 |
| 23-018-529 | Norfolk County Council | Children S Care Services | Not Upheld | 14 Jul 2024 |
| 23-017-831 | Norfolk County Council | Education | Upheld | 7 Jul 2024 |
| 24-002-020 | Norfolk County Council | Education | Other | 26 Jun 2024 |
| 24-002-306 | Norfolk County Council | Other Categories | Other | 16 Jun 2024 |
| 24-001-326 | Norfolk County Council | Children S Care Services | Other | 11 Jun 2024 |
| 24-003-442 | Norfolk County Council | Transport And Highways | Other | 10 Jun 2024 |
| 24-001-032 | Norfolk County Council | Children S Care Services | Other | 9 Jun 2024 |
| 23-012-356 | Norfolk County Council | Adult Care Services | Upheld | 30 May 2024 |
| 24-000-354 | Norfolk County Council | Transport And Highways | Other | 28 May 2024 |
| 23-019-730 | Norfolk County Council | Adult Care Services | Other | 25 May 2024 |
| 24-000-200 | Norfolk County Council | Education | Other | 19 May 2024 |
| 23-008-320 | Norfolk County Council | Education | Upheld | 16 May 2024 |
| 23-021-461 | Norfolk County Council | Children S Care Services | Other | 15 May 2024 |
| 23-021-198 | Norfolk County Council | Education | Other | 13 May 2024 |
| 23-021-048 | Norfolk County Council | Transport And Highways | Other | 9 May 2024 |
| 23-006-448 | Norfolk County Council | Adult Care Services | Upheld | 9 May 2024 |
| 23-020-818 | Norfolk County Council | Transport And Highways | Other | 1 May 2024 |
| 23-018-777 | Norfolk County Council | Other Categories | Other | 1 May 2024 |