Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-009-242 | Norfolk County Council | Adult Care Services | Upheld | 3 Jul 2025 |
| 24-023-013 | Norfolk County Council | Adult Care Services | Other | 24 Jun 2025 |
| 24-022-234 | Norfolk County Council | Children S Care Services | Upheld | 22 Jun 2025 |
| 24-023-138 | Norfolk County Council | Adult Care Services | Other | 16 Jun 2025 |
| 24-014-134 | Norfolk County Council | Education | Upheld | 11 Jun 2025 |
| 24-016-729 | Norfolk County Council | Education | Upheld | 5 Jun 2025 |
| 24-022-034 | Norfolk County Council | Other Categories | Other | 5 Jun 2025 |
| 24-021-411 | Norfolk County Council | Education | Upheld | 1 Jun 2025 |
| 24-023-209 | Norfolk County Council | Children S Care Services | Other | 28 May 2025 |
| 24-023-353 | Norfolk County Council | Children S Care Services | Other | 28 May 2025 |
| 24-019-308 | Norfolk County Council | Transport And Highways | Other | 26 May 2025 |
| 24-022-895 | Norfolk County Council | Children S Care Services | Other | 21 May 2025 |
| 24-010-217 | Norfolk County Council | Education | Upheld | 18 May 2025 |
| 24-020-651 | Norfolk County Council | Adult Care Services | Other | 18 May 2025 |
| 24-020-972 | Norfolk County Council | Children S Care Services | Other | 13 May 2025 |
| 24-021-486 | Norfolk County Council | Education | Other | 11 May 2025 |
| 24-022-441 | Norfolk County Council | Other Categories | Other | 11 May 2025 |
| 24-020-068 | Norfolk County Council | Adult Care Services | Other | 6 May 2025 |
| 24-021-589 | Norfolk County Council | Planning | Other | 1 May 2025 |
| 24-008-885 | Norfolk County Council | Children S Care Services | Not Upheld | 30 Apr 2025 |
| 24-019-501 | Norfolk County Council | Education | Other | 29 Apr 2025 |
| 24-018-619 | Norfolk County Council | Adult Care Services | Other | 29 Apr 2025 |
| 24-007-458 | Norfolk County Council | Education | Upheld | 23 Apr 2025 |
| 24-019-625 | Norfolk County Council | Education | Other | 18 Apr 2025 |
| 24-018-992 | Norfolk County Council | Adult Care Services | Other | 14 Apr 2025 |