Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-021-358 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 5 Nov 2025 |
| 25-007-750 | Royal Borough of Kensington & Chelsea | Housing | Other | 5 Nov 2025 |
| 25-007-587 | Royal Borough of Kensington & Chelsea | Housing | Other | 29 Oct 2025 |
| 25-012-575 | Royal Borough of Kensington & Chelsea | Other Categories | Other | 22 Oct 2025 |
| 25-006-567 | Royal Borough of Kensington & Chelsea | Education | Other | 20 Oct 2025 |
| 25-002-563 | Royal Borough of Kensington & Chelsea | Housing | Other | 19 Oct 2025 |
| 25-007-976 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 9 Oct 2025 |
| 25-005-395 | Royal Borough of Kensington & Chelsea | Children S Care Services | Other | 6 Oct 2025 |
| 24-000-589 | Royal Borough of Kensington & Chelsea | Housing | Other | 1 Oct 2025 |
| 24-021-263 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 22 Sep 2025 |
| 24-018-515 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Not Upheld | 18 Sep 2025 |
| 25-007-879 | Royal Borough of Kensington & Chelsea | Education | Other | 15 Sep 2025 |
| 25-007-568 | Royal Borough of Kensington & Chelsea | Other Categories | Other | 10 Sep 2025 |
| 24-022-147 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 9 Sep 2025 |
| 25-003-737 | Royal Borough of Kensington & Chelsea | Other Categories | Upheld | 1 Sep 2025 |
| 24-018-311 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 28 Aug 2025 |
| 24-021-370 | Royal Borough of Kensington & Chelsea | Housing | Other | 27 Aug 2025 |
| 25-002-639 | Royal Borough of Kensington & Chelsea | Adult Care Services | Other | 25 Aug 2025 |
| 25-007-687 | Royal Borough of Kensington & Chelsea | Children S Care Services | Other | 17 Aug 2025 |
| 25-008-440 | Royal Borough of Kensington & Chelsea | Other Categories | Other | 10 Aug 2025 |
| 25-005-938 | Royal Borough of Kensington & Chelsea | Environment And Regulation | Other | 10 Aug 2025 |
| 25-009-257 | Royal Borough of Kensington & Chelsea | Transport And Highways | Other | 7 Aug 2025 |
| 25-001-061 | Royal Borough of Kensington & Chelsea | Housing | Other | 5 Aug 2025 |
| 24-008-808 | Royal Borough of Kensington & Chelsea | Housing | Upheld | 5 Aug 2025 |
| 25-001-281 | Royal Borough of Kensington & Chelsea | Adult Care Services | Other | 5 Aug 2025 |