Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-019-272 | Norwich City Council | Housing | Upheld | 5 Dec 2025 |
| 25-010-455 | Norwich City Council | Housing | Other | 18 Nov 2025 |
| 25-001-830 | Norwich City Council | Housing | Other | 28 Aug 2025 |
| 25-004-815 | Norwich City Council | Environment And Regulation | Other | 28 Jul 2025 |
| 25-001-962 | Norwich City Council | Benefits And Tax | Other | 24 Jun 2025 |
| 24-022-186 | Norwich City Council | Adult Care Services | Other | 10 Jun 2025 |
| 25-000-771 | Norwich City Council | Environment And Regulation | Other | 12 May 2025 |
| 24-022-019 | Norwich City Council | Other Categories | Other | 12 May 2025 |
| 24-022-115 | Norwich City Council | Transport And Highways | Other | 29 Apr 2025 |
| 24-019-901 | Norwich City Council | Environment And Regulation | Other | 21 Apr 2025 |
| 24-021-957 | Norwich City Council | Housing | Other | 21 Apr 2025 |
| 24-016-765 | Norwich City Council | Benefits And Tax | Other | 14 Apr 2025 |
| 24-007-080 | Norwich City Council | Adult Care Services | Upheld | 8 Apr 2025 |
| 24-016-943 | Norwich City Council | Adult Care Services | Other | 7 Apr 2025 |
| 24-019-337 | Norwich City Council | Environment And Regulation | Other | 1 Apr 2025 |
| 24-014-369 | Norwich City Council | Environment And Regulation | Other | 18 Nov 2024 |
| 24-013-792 | Norwich City Council | Environment And Regulation | Other | 6 Nov 2024 |
| 24-004-523 | Norwich City Council | Housing | Other | 21 Aug 2024 |
| 23-017-470 | Norwich City Council | Environment And Regulation | Upheld | 5 Aug 2024 |
| 24-004-294 | Norwich City Council | Housing | Other | 1 Aug 2024 |
| 24-002-586 | Norwich City Council | Environment And Regulation | Other | 23 Jun 2024 |
| 23-018-380 | Norwich City Council | Environment And Regulation | Other | 17 Jun 2024 |
| 24-000-052 | Norwich City Council | Housing | Other | 12 Jun 2024 |
| 24-000-430 | Norwich City Council | Environment And Regulation | Other | 3 Jun 2024 |
| 23-017-613 | Norwich City Council | Transport And Highways | Upheld | 28 May 2024 |
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