Safety
HOIE continued to remove people with known vulnerabilities, whether around their mental health or their risk of harming themselves.
Safety
There was an increase in the use of restraint on returnees as compared with 2022.
Safety
Not all the coaches in which returnees travelled to the airport were driven safely.
Regime/Time Out of Cell
Repeated
It is neither fair nor humane to subject people being removed from the country: to a process for their delivery to the airport, which always takes place through the night, in order to meet an arrival timetable HOIE has agreed with the Albanian authorities and (as part of this process) to hours of confinement in vehicles in order to reach departure airports selected by HOIE.
Equality/Diversity
Repeated
The processes used to identify interpretation needs are unreliable and should be improved.
Staffing
Senior escorts’ lack of familiarity with the current version of the ACDT should be urgently addressed.
Regime/Time Out of Cell
Repeated
The length of time returnees are held in coaches, before the road journey to the selected airport even begins, is another long-standing concern of ours. These long periods of confinement have continued and should be reduced.
Equality/Diversity
Repeated
The plan given in response to our 2022 annual report, detailing the various steps escorts would take to achieve interpreting support for returnees when a professional interpreter was not present, has been achieved to only a limited extent. The plan was impressive. It needs to be fully delivered.
Mental Health
We had concerns around the removal of a man in the summer directly from a psychiatric unit.
Healthcare
The handover of medical documents and medication to the Albanian receiving authorities (instead of directly to returnees) represents a potential, if not actual, breach of medical confidentiality, with no guarantee they would be restored to their rightful owners.
Resettlement/Release
The Board was not able to discover the extent to which some returnees, including a vulnerable individual referred to in the Appendix, had been properly prepared for removal in advance.