Source · IMB Annual Report
Featherstone
Year: 2023
Published: 24 Sep 2024
Type: Prison · Cat C
Recommendations: 5
Key concerns
Positive findings
HMP Featherstone, a Category C training prison, faced significant challenges during the reporting year ending October 2023, primarily stemming from the dilapidated state of its infrastructure and chronic staffing shortages across key departments like healthcare and the OMU. These issues led to regime disruptions, delays in medication, and a persistent problem with property management. While there were positive developments such as improved education outcomes and a reduction in violence, the Board raised serious concerns regarding the inappropriate housing of mentally unwell prisoners in the CSU and inadequate gate security.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 1 | — |
Positive findings
The Board observed positive aspects including a welcoming reception area, an effective resettlement clinic, and reductions in violence and self-isolation. Chaplaincy and the library provided good services, and the reintroduction of the three-tier incentives scheme was welcomed. Educational course uptake and pass rates improved significantly (95% in English, 100% in Maths), and the prison's new Governor initiated a positive move towards a more regular, full-time working day.
Key concerns
Estate/Conditions
Repeated
As previously reported over several years Featherstone is in a dilapidated state and does not provide the facilities expected in a modern prison. The cells and wings are in poor condition, temporary repairs are only acting as a sticking plaster and not resolving the underlying problems.
Staffing
Repeated
Issues with low numbers of healthcare staff have, on occasion, meant that the regime has been disrupted because of delays dispensing medication. This has been an ongoing issue and consideration should be given as to whether the system can be changed to increase its reliability and consistency. The offender management unit (OMU) had significant issues during the year, predominantly due to lack of staff. A further issue towards the end of the reporting year was the lack of leader for the department. This exacerbated the pressures caused by the low staffing levels.
Mental Health
Repeated
Mental illness is a serious issue within prisons. At Featherstone, the compassionate answer appears to be to locate some of these prisoners in isolation in the CSU, where largely untrained staff attempt to deal with them in a humane way. This is not acceptable and there needs to be a way of speedily transferring these prisoners to more appropriate accommodation that can better cater for their health needs.
Safety
The Board states that members were not challenged or searched properly when entering the prison. The enhanced gate security pod doesn’t pose as a deterrent for the smuggling of illicit items into the prison. Due to during the period of the report, it was frequently out of use, generally due to the lack of available trained staff. Because of this, the level of security at the gate was judged to be a grave concern.
Other
Repeated
Property, both on transfer and within the prison, remains a significant issue. The Board frequently receives applications (prisoners’ written submissions) regarding missing property during prisoner transfers. This has been exacerbated by poor staffing in reception, leading to insufficient time to deal properly with property. Also, there is not a set capacity of property allowed: it differs from prison to prison.
Food/Catering
The quantity and quality of the food were issues for prisoners. Some problems may originate in menu choices and could also be dependent on how food is distributed from the serveries. Prisoners complained about portion sizes, which vary among the house blocks, depending on the supervision of the staff.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
As previously reported over several years Featherstone is in a dilapidated state and does not provide the facilities expected in a modern prison. The cells and wings are in poor condition, temporary repairs are only acting as a sticking plaster and not resolving the underlying problems.
Repeated
Response
I understand the Board’s continued concerns and frustrations regarding the infrastructure of HMP Featherstone. A major programme of fire safety improvements is scheduled to commence in 2025/26. However, I appreciate that this does not address your immediate concerns and, in the interim, a project to provide wired, automated fire detection in 27 cells has completed design and will be delivered this financial year, which will provide additional support to the Governor in managing fire starters. Due to current funding and capacity pressures, HM Prisons and Probation Service (HMPPS) has unfortunately been unable to commit to the refurbishment of houseblocks 1-5 and replacement of windows across the entire prison, but will continue to seek opportunities to do so. As the Board will be aware, an options appraisal was commissioned in November 2020 and was reviewed again in 2021, as part of the possible expansion reviews across the estate, which is still under review. In the meantime, the MoJ Property Directorate has commissioned a feasibility study, which is being considered, for redevelopment of the site. HMPPS will make every effort to ensure a safe and decent environment is maintained despite the infrastructure challenges. Residential Managers at HMP Featherstone undertake regular assurance checks to ensure that a decent environment is maintained and any arising concerns are raised with Amey. |
Ministry of Justice | In progress |
| 2 |
Mental illness is a serious issue within prisons. At Featherstone, the compassionate answer appears to be to locate some of these prisoners in isolation in the CSU, where largely untrained staff attempt to deal with them in a humane way. This is not acceptable and there needs to be a way of speedily transferring these prisoners to more appropriate accommodation that can better cater for their health needs.
Repeated
Response
Various approaches are being taken from both national and local levels to expedite prisoners from custody to a suitable secure mental health setting. NHS England is working with regions to prioritise improvement approaches to tackle long-waits. In the Midlands Region, a group of senior leaders across Health and Justice Commissioning, Specialised Commissioning, and Provider Collaboratives, has been established to explore strategic changes that will improve access to secure beds. The West Midlands Health and Justice Commissioning team continue to chair a fortnightly call with the commissioners and providers of secure mental health services to discuss and support the transfer of prisoners, whilst it is recognised that the availability of suitable beds is a constraining factor. As the Board will be aware, ensuring the safety and fair treatment of prisoners experiencing severe mental illness, whilst also maintaining the safety and wellbeing of their peers, remains a challenge. In order to keep both the prisoner and those around them safe, it has often meant using the Care and Separation Unit (CSU) as the most appropriate option in the short-term. However, HMP Featherstone has recently not held prisoners suffering from mental health in CSU for long periods of time. The prison continues to work collaboratively with Practice Plus and Inclusion partners, in supporting and managing prisoners and ensuring that all referrals are completed in a timely manner. Multidisciplinary meetings are conducted regarding those in a period of crisis, enabling a comprehensive, collaborative and fully informed support plan to be developed and potential transfers arranged accordingly. |
HMPPS | In progress |
| 3 | Issues with low numbers of healthcare staff have, on occasion, meant that the regime has been disrupted because of delays dispensing medication. This has been an ongoing issue and consideration should be given as to whether the system can be changed to increase its reliability and consistency. Repeated | Governor / Director | |
| 4 | The culture amongst staff remains problematic in some cases. We believe this issue is understood by the Governor, but continued vigilance is necessary to ensure these issues continue to be addressed. Repeated | Governor / Director | |
| 5 | The use of body worn video cameras (BWVCs) needs to be increased to ensure staff are not subject to unfounded allegations. | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 9 | 1 |
| Canteen, facility list, catalogue(s) | 12 | 1 |
| Discipline, including adjudications, incentives schemes, sanctions | 6 | 1 |
| Equality | 5 | 2 |
| Finance, including pay, private monies, spends | 7 | 3 |
| Food and kitchens | 6 | 0 |
| Health, including physical, mental, social care | 16 | 20 |
| Letters, visits, telephones, public protection restrictions | 10 | 3 |
| Miscellaneous, including complaints system | 20 | 7 |
| Property during transfer or in another establishment or location | 28 | 23 |
| Property within this establishment | 16 | 15 |
| Purposeful activity, including education, work, training, library, regime, time out of cell | 4 | 1 |
| Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, recategorization’s | 26 | 18 |
| Staff/prisoner concerns, including bullying | 9 | 10 |
| Transfers | 16 | 4 |
Related inspections & investigations
23 Sep 2025
HMIP · Unannounced
Other reports for Featherstone
Report details
- Establishment
- Featherstone
- Type
- Prison · Cat C
- Report year
- 2023
- Published
- 24 September 2024
- Responsible body
- HMP Featherstone
- Recommendations
- 5
- MoJ rating (2024/25)
- 3 — Good
Population
| Operational capacity | 687 |
| CNA (designed for) | 671 |
Service providers
Catering services
Bidvest
Escort contractor
GeoAmey
Learning and skills
Novus
Library service
Staffordshire Library Service
Maintenance
Amey
Medication
PPG - HMP Oakwood Pharmacy
Mental health
Inclusion (Midlands Partnership NHS Trust)
Ordering and delivering of canteen items
DHL
Physical healthcare
Practice Plus Group
Visitors’ centre
PACT