Source · IMB Annual Report
Featherstone
Year: 2024
Published: 16 Jan 2026
Type: Prison · Cat C
Recommendations: 4
Key concerns
Positive findings
HMP Featherstone faced challenges including the dilapidated state of its facilities, persistent issues with property management, and stretched healthcare services, particularly for mental health. However, the Board observed improvements in staffing levels, education provision, and reduced waiting times for doctors and dentists. Key concerns remain around the prison's aging infrastructure, the treatment of mentally unwell prisoners in segregation, and inconsistent staff culture.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 1 | — |
Positive findings
The Board generally believes the prison is safe, noting decreased levels of violence and ACCT documents. Healthcare provides a good service, and improvements have been seen in staffing levels and education provision, with more prisoners attending and gaining qualifications. The induction process, chaplaincy services, incentives scheme, and resettlement clinic are also working well, along with reduced waiting times for doctors and dentists. The library is well-used and resourced, offering motivational activities like Story Book Dads.
Key concerns
Estate/Conditions
Repeated
As previously reported over several years, Featherstone is in a dilapidated state and does not provide the facilities expected in a modern prison. Many applications received are about the quality of the food and this could be improved if the kitchen facilities were improved. The kitchen and the equipment its old and dated, it requires a high level of constant maintenance.
Mental Health
Mental illness is a serious issue within prisons. The compassionate answer appears to be to locate some of these prisoners in isolation in the CSU, where largely untrained staff attempt to deal with them in a humane way. This is not acceptable and there needs to be a way of speedily transferring these prisoners to more appropriate accommodation that can better cater for their health.
Healthcare
Repeated
Issues with low numbers of healthcare staff have, on occasion, meant that the regime has been disrupted because of delays dispensing medication. This has been an ongoing issue and consideration should be given as to whether the system can be changed to increase its reliability and consistency.
Staffing
Repeated
The culture amongst staff remains problematic in some cases.
Other
Repeated
Property, both on transfer and within the prison, remains a significant issue.
Estate/Conditions
Rodent infestation was a problem in many parts of the prison throughout the reporting year.
Food/Catering
Repeated
The quantity and quality of the food were issues for prisoners. Food portion sizes are too small, and often not very appetising.
Safety
Body worn video cameras (BWVCs) are now being drawn, however not always turned on. There was an issue with the BWVCs: it was found that over 50% were not functioning, they were all taken and serviced.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
As previously reported over several years, Featherstone is in a dilapidated state and does not provide the facilities expected in a modern prison. Many applications received are about the quality of the food and this could be improved if the kitchen facilities were improved. The kitchen and the equipment its old and dated, it requires a high level of constant maintenance. How does the Minister plan to rectify the situation?
Repeated
Response
I understand your frustration regarding the kitchen at HMP Featherstone and its need for constant maintenance. While it remains operational and cleanliness standards are maintained, the fabric of the space is poor and has not benefited from major investment for many years. Since your last report, the prison has moved beyond simply managing this situation. Alongside this, a specific bid to address the most degraded elements of the kitchen fabric, including floors and walls, is under consideration within the national estates programme. I cannot pre-empt funding decisions, but this represents a clear step forward in recognising the kitchen as a priority rather than a problem to be patched over indefinitely. In the meantime, the prison is acting locally to improve food provision. The Governor has confirmed that HMP Featherstone will implement the new Food in Prisons Framework over the coming year. This is intended to improve both the quality and nutritional value of meals and to address the inconsistencies you note in portion sizes and supervision at serveries. This reflects an expectation that standards should improve now, not only after capital works are completed. More broadly, the Government is reforming how maintenance services are delivered across the prison estate. New facilities management contracts, due to take effect from 2027 are designed to provide more reliable services and reduce the backlog of repairs in older prisons. I appreciate that this will not resolve immediate concerns, but it forms part of a longer-term effort to stabilise and improve conditions. I know that the physical environment shapes everyday life in prison and that progress can feel slow. I expect officials to keep your Board informed as decisions are taken on the kitchen proposals and to be clear about what can be delivered and when. |
Ministry of Justice | In progress |
| 2 |
Mental illness is a serious issue within prisons. The compassionate answer appears to be to locate some of these prisoners in isolation in the CSU, where largely untrained staff attempt to deal with them in a humane way. This is not acceptable and there needs to be a way of speedily transferring these prisoners to more appropriate accommodation that can better cater for their health. Will the Prison Service commit to carrying this out
Response
The Board reiterates concerns raised in previous reports about the management of prisoners experiencing acute mental illness, particularly the use of the Care and Separation Unit (CSU) and the need for more timely transfers to appropriate mental health inpatient settings. Ensuring timely access to inpatient mental health care for prisoners who require it remains a shared priority for HMPPS, the Department of Health and Social Care and NHS England. Since the last reporting period, progress has been made to reduce delays in transfers from prison to secure mental health hospitals. The Mental Health Act 2025 introduces a statutory 28-day time limit for the transfer of patients from prison and other places of detention to hospital where inpatient treatment is clinically indicated. NHS England has established a national Mental Health and Justice Strategic Advisory Group to oversee implementation of the statutory timescale and to address barriers to timely transfer. In the Midlands, NHS England works with Mental Health Provider Collaboratives to accelerate prison transfers through improved care pathways and review of bed capacity. Progress is monitored through regional governance arrangements, and the West Midlands Health and Justice Commissioning team continues to chair a fortnightly multi agency meeting to review individual cases and support timely assessment and transfer, recognising that the availability of suitable beds remains a system constraint. At HMP Featherstone, the prison continues to work closely with healthcare providers to ensure that prisoners in mental health crisis are identified promptly and referred appropriately. Over the past year, instances requiring transfer to hospital have been limited and where transfers were required, they were completed within the statutory 28-day timeframe. Where clinically indicated, prisoners awaiting transfer may be supported through access to regional 24-hour healthcare units, reducing reliance on the CSU. HMPPS, NHS England and local healthcare partners will continue to monitor performance against the statutory transfer timescale and work together to ensure that prisoners with serious mental illness are able to access appropriate care as quickly as possible. |
HMPPS | Implemented |
| 3 | Issues with low numbers of healthcare staff have, on occasion, meant that the regime has been disrupted because of delays dispensing medication. This has been an ongoing issue and consideration should be given as to whether the system can be changed to increase its reliability and consistency. Repeated | Governor / Director | |
| 4 | The culture amongst staff remains problematic in some cases. We believe this issue is understood by the Governor, but continued vigilance is necessary to ensure these issues continue to be addressed. Repeated | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 5 | 9 |
| Canteen, facility list, catalogue(s) | 11 | 12 |
| Discipline, including adjudications, incentives schemes, sanctions | 5 | 6 |
| Equality | 0 | 5 |
| Finance, including pay, private monies, spends | 10 | 7 |
| Food and kitchens | 10 | 6 |
| Health, including physical, mental, social care | 35 | 16 |
| Letters, visits, telephones, public protection restrictions | 5 | 10 |
| Miscellaneous, including complaints system | 17 | 20 |
| Property during transfer or in another establishment or location | 35 | 28 |
| Property within this establishment | 15 | 16 |
| Purposeful activity, including education, work, training, library, regime, time out of cell | 8 | 4 |
| Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, recategorizations | 22 | 26 |
| Staff/prisoner concerns, including bullying | 15 | 9 |
| Transfers | 9 | 16 |
Related inspections & investigations
23 Sep 2025
HMIP · Unannounced
Other reports for Featherstone
Report details
- Establishment
- Featherstone
- Type
- Prison · Cat C
- Report year
- 2024
- Published
- 16 January 2026
- Responsible body
- HMP Featherstone
- Recommendations
- 4
- MoJ rating (2024/25)
- 3 — Good
Population
| Operational capacity | 687 |
| CNA (designed for) | 671 |
Service providers
Catering services
Bidvest
Escort contractor
Geo Amey
Learning and skills
Novus
Library service
Staffordshire Library Service
Maintenance
Amey
Medication
Practice Plus Group
Mental health
Inclusion (Midlands Partnership NHS Trust)
Ordering and delivering of canteen items
DHL
Physical healthcare
Practice Plus Group
Visitors’ centre
Prison Advice and Care Trust (PACT)