Source · IMB Annual Report
Stoke Heath
Year: 2024
Published: 14 Nov 2024
Type: Prison · Cat C, YOI
Population: 782
Recommendations: 21
Key concerns
Positive findings
HMP/YOI Stoke Heath saw positive developments in education and purposeful activity, leading to increased prisoner satisfaction and a significant drop in unemployment. The key worker scheme improved contact, and healthcare benefited from paramedics and a successful hepatitis C elimination. However, the Board noted a concerning rise in self-harm, assaults, well as issues with cramped living conditions, an aging estate, and limited mental health therapy. Persistent problems with property transfers and an under-resourced offender management unit also remained key concerns.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 3 | — |
| Self-harm incidents | 400 | 242 |
| ACCT cases opened | 277 | 229 |
| Prisoner assaults | 139 | 95 |
| Assaults on staff | 0 | — |
| Use of force | 274 | 167 |
Positive findings
The Board appreciates the many improvements made by the leadership team, with prisoners benefiting from better education and employment opportunities, increased purposeful activity, and more frequent key worker contact. Monitoring of ACCT plans has improved. The recruitment of paramedics has positively impacted acute medical emergencies, and Health and Welfare Champions are a significant asset. Education outcomes have improved, with 73% of prisoners gaining maths and English qualifications, and unemployment has significantly fallen from 39% to 11%.
Key concerns
Substance Misuse
Increase in positive results from random drug testing and daily reports of prisoners ‘under the influence’.
Safety
Incidents of self-harm have nearly doubled since last year, with a noticeable increase in ligatures.
Safety
The level of violent assaults has increased by 50%, as has the use of force.
Overcrowding
Living space is cramped, especially for two people in a cell, with a lack of privacy for personal hygiene.
Estate/Conditions
Accommodation is showing signs of ageing. The main kitchen floor is a health and safety issue, and the healthcare building needs updating.
Complaints/Property
Repeated
Prison property, particularly whilst being transferred from prison to prison, is the largest area of complaint.
Regime/Time Out of Cell
IPP prisoners lack a regime tailored to their needs for a determinate sentence or a speedy release.
Mental Health
The new secondary mental health contract is providing only limited therapy, and a wider range of interventions needs to be developed.
Healthcare
Increased complaints about healthcare, mainly with regard to waiting times for dental care, opiate medication and external hospital appointments.
Overcrowding
A rising prisoner population is putting a strain on staffing and course provision and making it harder for prisoners to fulfil sentence plan requirements.
Regime/Time Out of Cell
Lack of convenient times for prisoners to contact their families via a social video call.
Overcrowding
Lack of appropriate resourcing to prevent overcrowding and allow the means to educate and provide skills to reduce reoffending.
Safety
Prison Service needs to ensure that all prisoners are not carrying drugs/illicit items before being transferred to another prison.
Staffing
Prison Offender Managers (POMS) are under immense pressure and prisoners complain about a lack of contact, requiring adequate resourcing of the offender management unit.
Safety
The Governor needs to review the strategy for violence reduction to make the prison a safer place.
Complaints/Property
The Governor needs to improve the system to inform the IMB about deaths in custody in a timely manner.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 4 |
As the safety at HMP/YOI Stoke Heath has deteriorated over the reporting year, how will the Prison Service ensure that all prisoners are not carrying drugs/illicit items before being transferred to another prison?
Response
HMPPS recognises that safety at HMP/YOI Stoke Heath has deteriorated over the reporting year. On transfer in from another prison, the Searching Policy Framework states for male prisoners in closed prisons, the minimum searching requirement is a basic rub down search with handheld metal detector scan. For young offenders, this is the same except for those who are on the escape list, where the level of search must be individually risk assessed. HMP/YOI Stoke Heath takes a risk-based approach to searching new arrivals and in light of the increased risk, currently 100% of new arrivals are searched with the x-ray body scanner to prevent ingress. |
HMPPS | Implemented |
| 5 |
Prison offender managers have been under immense pressure over the last year and prisoners complain about a lack of contact. When will the Prison Service adequately resource the offender management unit?
Response
The recruitment and retention of prison offender managers remain a priority across the Probation Service and HMPPS will continue to focus on its commitment to recruit at least 1000 new trainee Probation Officers across the financial year 2024/2025. Since June 2023 in the West Midlands, Band 4 Probation Officers increased by 54.45 (11%) and nationally between June 2023 and June 2024 there was an increase of 467 full time equivalent (2.3%) Probation Officers. The 2023/2024 intake of Trainee Probation Officers are due to quality by the end of 2025 and will begin to take on Probation Officer caseloads. |
HMPPS | In progress |
| 6 |
When will the Governor review the strategy for violence reduction to make the prison a safer place?
Response
I acknowledge the concerns you raise around the pressures on prison capacity. Unfortunately, we have had to implement crowding measures as a way of dealing with these pressures, but the safety and decency of our prisoners is always paramount. Prison conditions are continually monitored with places taken on and offline depending on safety, stability, staffing levels and maintenance. HM Prison and Probation (HMPPS) cell certification framework requires that cells are only shared where a Prison Group Director has assessed them to be of adequate size and condition to ensure that prisoners are accommodated safely. We are committed to addressing the capacity pressures - on 12 July 2024, the Lord Chancellor announced a package of measures aimed at addressing these, which included a commitment to publish a 10-year prison capacity strategy. This will allow the department to consider longer term reform of the system, including decency across the estate and delivery of 20,000 additional prison places through the construction of a further four new prisons, as well as the expansion and refurbishment of the existing estate, including through temporary accommodation. These new places will have a positive impact on lowering the proportion of crowding in the prison estate. I share the Board’s concern around the impact that the rising population has on the ability to educate and provide skills for prisoners to reduce reoffending. Despite these challenges, HMP/YOI Stoke Heath has expanded their offending behaviour programme provision in recent years to become a specialist site for those with learning difficulties and challenges. They have had increased investment from a single delivery team in 2019/20 to now having three delivery teams. In terms of offending behaviour programmes, HMPPS has developed a new programme Building Choices which is now accredited following completion of a Design Test phase and will replace many of the existing programmes. Building Choices is a single programme with different formats depending on whether the population demand is high, moderate with or without a learning disability or learning challenge. This programme will enable HMP/YOI Stoke Heath to better cater for their local demand for offending behaviour programmes with a planned full roll out in custody from July 2025. In relation to education, as the Board observed, there has been increased engagement and achievement rates in Maths and English in the year covered by this report. Enrolments in English showed an increase of 32% from the previous year, and Maths enrolments had doubled. The numbers achieving their qualification also increased by 45% in English and doubled in Maths. |
Governor / Director | In progress |
| 7 |
When will the Governor improve the system to inform the IMB about deaths in custody, so that we know as soon as possible?
Response
I appreciate the Board’s continued concerns about prisoners serving Imprisonment for Public Protection (IPP) sentences. On 5 September, the Lord Chancellor announced that the Government would implement reforms we supported in opposition to the IPP licence period in the Victims and Prisoners Act 2024. These commenced on 1 November, when the licences for 1,742 IPP offenders in the community were terminated. The remaining reforms will be implemented on 1 February 2025, when the reduced qualifying period for consideration of licence termination will see around 600 additional referrals made to the Parole Board. The Government wants to continue to focus on the rehabilitation of those serving an IPP sentence through a refreshed and updated Action Plan that was published on 15 November 2024. The refreshed Action Plan puts a greater emphasis on effective frontline delivery and gives clearer guidance on how HMPPS’s systems and processes can effectively support those serving an IPP sentence to maximise the chances of a sustainable release and eventual termination of their licence conditions. Whilst it is right that IPP sentences were abolished, I hope that you will understand that we cannot take any steps that would put the public in at risk. I can assure you the Government is committed to working with organisations and campaign groups to ensure the appropriate course of action is taken to support those still serving IPP sentences. |
Governor / Director | In progress |
| 8 |
When will the Governor prioritise the need for more social video calls during weekends and evenings, for example, to allow prisoners to have contact with their families.
Response
HMPPS note the Board’s continuing concerns about the handling of prisoners’ property. This is an area to which HMPPS is currently giving further attention. Careful consideration will be given to the findings in the recently received IMB national thematic report on how property loss impacts on prisoners, as well as those due to be received from Independent Prisoner Complaint Investigations in the coming months following a thematic review of the property complaints they have received in the last five years. As noted by the Board, a common area for problems is when excess prisoner property is forwarded on when a prisoner transfers. It is therefore key that prisoners comply with volumetric control limits, since anything within those limits will transfer with them. HMPPS is focusing on what more can be done to ensure compliance with the requirements of the Framework and will continually monitor the level of complaints. |
Governor / Director | In progress |
| 6 | The Minister should arrange for appropriate resourcing to prevent overcrowding and allow the means to educate and provide skills to reduce reoffending. | Ministry of Justice | |
| 7 | The Minister should urgently look at the plight of IPP prisoners and how they can progress out of prison. | Ministry of Justice | |
| 8 |
The Prison Service should review its policy on the transference of property between prisons and ensure that it is enacted.
Repeated
Response
HMPPS notes the Board’s concerns about the transfer of prisoners’ property, despite the implementation of the new Prisoners’ Property Policy Framework. This places an emphasis on ensuring compliance with volumetric controls, since anything within these limits will be transferred with the prisoner. Volumetric control limits apply to all prisons. The Framework introduced a new requirement that prisons must transfer excess property within four weeks unless there are exceptional circumstances which makes this impossible. Progress: Property transferred from one prison to another continues to be a major source of complaint. |
HMPPS | |
| 9 |
The Prison Service should ensure that all prisoners are not carrying drugs/illicit items before being transferred to another prison.
Response
HMPPS recognises that safety at HMP/YOI Stoke Heath has deteriorated over the reporting year. On transfer in from another prison, the Searching Policy Framework states for male prisoners in closed prisons, the minimum searching requirement is a basic rub down search with handheld metal detector scan. For young offenders, this is the same except for those who are on the escape list, where the level of search must be individually risk assessed. HMP/YOI Stoke Heath takes a risk-based approach to searching new arrivals and in light of the increased risk, currently 100% of new arrivals are searched with the x-ray body scanner to prevent ingress. |
HMPPS | Implemented |
| 10 |
The Prison Service should adequately resource the offender management unit.
Response
The recruitment and retention of prison offender managers remain a priority across the Probation Service and HMPPS will continue to focus on its commitment to recruit at least 1000 new trainee Probation Officers across the financial year 2024/2025. Since June 2023 in the West Midlands, Band 4 Probation Officers increased by 54.45 (11%) and nationally between June 2023 and June 2024 there was an increase of 467 full time equivalent (2.3%) Probation Officers. The 2023/2024 intake of Trainee Probation Officers are due to quality by the end of 2025 and will begin to take on Probation Officer caseloads. |
HMPPS | In progress |
| 11 | The Governor should review the strategy for violence reduction to make the prison a safer place. | Governor / Director | |
| 12 | The Governor should improve the system to inform the IMB about deaths in custody, so that we know as soon as possible. | Governor / Director | |
| 13 | The Governor should prioritise the need for more social video calls during weekends and evenings, for example, to allow prisoners to have contact with their families. | Governor / Director | |
| 14 |
It would be encouraging if men in resettlement prisons could be actively engaged in resettlement activities, i.e. they should spend less time in their cells and more in purposeful work and training for vocational qualifications.
Repeated
Response
Response given: As there is no central requirement governing the amount of time prisoners should spend out of their cells, Governors are instead afforded the flexibility to deliver balanced regimes that maintain an appropriate level of time out of cell for purposeful activities. Prisons are currently operating to individually agreed Regime Progression Plans (RPP), which are based on the resources available. Progress: Primarily due to the actions of the new Governor, there are more employment opportunities for prisoners and staffing levels are at target levels. Prisoners have greater opportunity to spend more time out of their cells. |
Ministry of Justice | |
| 15 |
Can the Minister provide a clear statement of what society expects from resettlement prisons, together with a list of clear, challenging, measurable targets?
Repeated
Response
Response given: Regional Probation Directors (RPDs) are responsible for delivery of resettlement services, with key interventions delivered by Commissioned Service Providers Progress: No clear answer was given to measure progress |
Ministry of Justice | |
| 16 |
Can prisoner wages rise in line with inflation so that they can afford everyday essentials and have less chance of getting into debt?
Repeated
Response
Response: Inflationary pressures affecting prisoners are under constant review and are being managed across several areas. In September 2022, a national approach to the rising cost of living was agreed and a 10% uplift in private cash allowances (money that can be sent in by family and friends of prisoners) was introduced to help mitigate against price increases. The national prisoners' pay policy sets out the national minimum rate of pay for employed activity; however, Governors have the discretion to set pay to reflect their population needs, the type of prison and the jobs and educational/vocational training available. Progress: Wages for employment remain the same as in 2021. High inflation of canteen items continues in 2023, making items such as food and vapes less affordable. The uplift in private cash allowances benefits only those prisoners with the private means to do so. Many prisoners do not have such luxury. |
Ministry of Justice | |
| 17 |
Can the process for prisoners to rejoin their community upon release be reviewed to ensure all prisoners are offered accommodation upon release?
Repeated
Response
Response: The embedded Pre-Release Team at HMP/YOI Stoke Heath is responsible for identifying and addressing immediate resettlement needs and is involved in work to remove barriers to resettlement and reviewing the basic screening tool 12 weeks before release. The current target is for 90% of individuals to be housed on release from prison. Progress: The provision of accommodation on the day of release is between 88-96% housed. The Board is concerned that early release schemes may lead to vulnerable prisons being without accommodation. |
HMPPS | |
| 18 |
Can the key worker role to support offender managers in their work for all prisoners be made a priority in the future?
Repeated
Response
Progress: The Governor has been committed to the key worker scheme and around 48% of prisoners are seen every week. |
Governor / Director | |
| 19 |
Can the prison be creative in finding more places for prisoners to be trained or employed and less time in their cells?
Repeated
Response
Progress: The Governor has created many more places for prisoners employed and prisoners are spending less time in their cells. Unemployment has fallen from 39% to 11% at the end of the year. |
Governor / Director | |
| 20 |
Can there be a clear plan of action to address the poor performance of education and training to rehabilitate prisoners back into the community?
Repeated
Response
I share the Board’s concern around the impact that the rising population has on the ability to educate and provide skills for prisoners to reduce reoffending. Despite these challenges, HMP/YOI Stoke Heath has expanded their offending behaviour programme provision in recent years to become a specialist site for those with learning difficulties and challenges. They have had increased investment from a single delivery team in 2019/20 to now having three delivery teams. In terms of offending behaviour programmes, HMPPS has developed a new programme Building Choices which is now accredited following completion of a Design Test phase and will replace many of the existing programmes. Building Choices is a single programme with different formats depending on whether the population demand is high, moderate with or without a learning disability or learning challenge. This programme will enable HMP/YOI Stoke Heath to better cater for their local demand for offending behaviour programmes with a planned full roll out in custody from July 2025. In relation to education, as the Board observed, there has been increased engagement and achievement rates in Maths and English in the year covered by this report. Enrolments in English showed an increase of 32% from the previous year, and Maths enrolments had doubled. The numbers achieving their qualification also increased by 45% in English and doubled in Maths. |
Governor / Director | In progress |
| 21 |
Can prison complaints be answered clearly in a timely manner, by the right person and at the appropriate level?
Repeated
Response
Progress: The Board still has seen instances where answers to complaints are returned late, especially if made to other prisons. However, at Stoke Heath, it is pleasing to note that internal processes to address late responses have been improved. |
Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 12 | 19 |
| Canteen, facility list, catalogue(s) | 18 | 14 |
| Discipline, including adjudications, incentives schemes, sanctions | 38 | 12 |
| Equality | 9 | 5 |
| Finance, including pay, private monies, spends | 30 | 24 |
| Food and kitchens | 2 | 13 |
| Health, including physical, mental, social care | 30 | 23 |
| Letters, visits, telephones, public protection restrictions | 10 | 14 |
| Miscellaneous, including complaints system | 22 | 38 |
| Property transfer or in another establishment or location | 88 | 28 |
| Property within this establishment | 37 | 27 |
| Purposeful activity, including education, work, training, library, regime, time out of cell | 18 | 16 |
| Sentence management | 44 | 37 |
| Staff/prisoner concerns, including bullying | 66 | 79 |
| Transfers | 28 | 54 |
Related inspections & investigations
9 Jan 2023
HMIP · Unannounced
Safety 4
· Respect 3
· Activity 1
· Release 2
Other reports for Stoke Heath
Report details
- Establishment
- Stoke Heath
- Type
- Prison · Cat C, YOI
- Report year
- 2024
- Published
- 14 November 2024
- Responsible body
- HMP Stoke Heath
- Recommendations
- 21
- MoJ rating (2024/25)
- 2 — Concern
Population
| Population | 782 |
| Operational capacity | 782 |
| CNA (designed for) | 662 118% |
Service providers
Education (Literacy/Numeracy)
Shannon Trust
Education (Twinning project)
Stoke City Football Club
Health (Cancer champion training)
Lingen Davies Cancer Fund Charity
Healthcare
Shropshire Community Health NHS Trust
Health (Hepatitis C initiative)
Hepatitis C Trust
Secondary mental health and substance misuse
North Staffordshire Combined Healthcare Trust
Substance Misuse (Psycho-social working)
Forward Trust
Substance Misuse (Support groups)
Alcoholics Anonymous