Safety
violence continues to present a challenge, with young people carrying improvised weapons.
Safety
The Board is concerned about the number of injuries sustained by both young people and staff during restraints.
Regime/Time Out of Cell
The absence of a predictable regime causes frustration and uncertainty for the young people. Lack of consistency and the persistent poor communication of information to them unfortunately exacerbated the situation.
Food/Catering
The daily food allowance (DFA), although recently increased to £3.45 per person, is still, in the view of the Board, inadequate.
Estate/Conditions
many areas, such as the Keppel unit, remain in need of refurbishment.
Mental Health
Lack of suitable rooms in which to see the young people on the wings, however, remains a problem. This impacts, in particular, on Child and Adolescent Mental Health Services’ (CAMHS) ability to deliver interventions.
Regime/Time Out of Cell
Time out of room (TOOR) generally and, in particular, at weekends continues to be unacceptable. Separated young people remain in their rooms for up to 22 hours or more.
Education/Purposeful Activity
This has been a very disappointing year for the education department, with recruitment and retention of suitable staff the overriding factor.
Education/Purposeful Activity
Over 12,500 hours of education were lost due to cancellations, often poorly communicated to the young people, sometimes minutes before they were due to attend lessons.
Resettlement/Release
The ever-increasing number of young people who are serving very long sentences presents an irrefutable challenge. They enter custody as teenagers and may be in their forties when released. How does the Minister plan to support this specific category of offender through their custodial journey?
Equality/Diversity
What changes will the Minister make to the care system to reduce the disproportionate number of looked-after children in custody?
Equality/Diversity
Repeated
What decision, if any, has the Minister made regarding the provision for young women who require a secure setting?
Regime/Time Out of Cell
At the end of our reporting year, there were 43 remanded young people at the establishment. Unfortunately, for legal reasons, they are apparently not able to access any interventions.
Resettlement/Release
Local authorities frequently leave the provision of suitable accommodation until the very last minute. What can be done to improve the position?
Other
Many of the procedures in the youth custodial setting appear to be based on the adult model. Has the time come to review the systems such as adjudications, assessment, care in custody and teamwork (ACCT) plans and good order or discipline (GOoD) reviews, to make them more relevant to young people?
Other
The Board is concerned about the lack of communication, whether between or within departments.
Staffing
How can you ensure that the staff required for interventions, such as conflict resolution, minimising and managing physical restraint (MMPR) or custody support plan (CuSP), will be available and not, as happens at present, frequently redeployed?
Regime/Time Out of Cell
Numerous young people rely on social video calls to keep in contact with family and friends. They tell us that, due to lack of staff, the video call often does not last as long as scheduled.
Healthcare
Many agencies report that they struggle to see young people for wing-based interventions, due to the lack of suitable rooms.
Regime/Time Out of Cell
Keppel, the unit has become increasingly unsettled.
Regime/Time Out of Cell
The Board was very concerned at the lack of TOOR and the limited regime on Keppel, the only certainty being cancellations. With the lack of both teaching staff and officers available to facilitate the educational offer, day-to-day life was, in the Board’s view, bleak.
Segregation
The Board remains of the opinion that the area used to hold the GOoD reviews is unsuitable. It offers little in the way of privacy and is frequently so busy, with people walking through to access other areas, that the young people who attend their reviews become distracted.
Estate/Conditions
The rooms [on Benbow] are extremely small, grim and not fit for purpose.
Equality/Diversity
racism continues although the situation is not getting worse.
Complaints/Property
Many young people are aware of the systems in place for reporting discrimination but seem to have little confidence in the process.
Regime/Time Out of Cell
The delivery of a CuSP has been poor throughout the year, with disparity in the number of CuSP sessions undertaken by different units.
Regime/Time Out of Cell
Young people complain that there is little difference between the gold and silver levels and there has been no addition to the gold level benefits in the reporting year.
Regime/Time Out of Cell
C wing is the gold wing. However, there are insufficient places, which can be frustrating for those who are eligible to be housed there.
Education/Purposeful Activity
It is frustrating to see education staff, at times, in attendance on the unit, yet unable to gain access to the young people.
Estate/Conditions
The Board receives countless applications from young people unhappy about the room temperature.
Regime/Time Out of Cell
This reporting year, it has been an even greater problem [shortage of kit].
Complaints/Property
Property lost by the establishment in the laundry is not under the control of the young person.
Staffing
The distribution of property to the young person on the wing is sometimes delayed, due to staffing shortages in reception.
Safety
Officers seemed to have lost confidence in their ability to use restraint effectively... combination of new and inexperienced officers, has perhaps been a contributing fact in the increased number of injuries.