Source · IMB Annual Report

Lowdham Grange

Year: 2020 Published: 15 Jul 2020 Type: Prison · Cat B Population: 885 Recommendations: 7 Key concerns Positive findings

HMP Lowdham Grange generally provides fair and humane treatment, evidenced by a positive regime and improved staffing stability. Violence has decreased, and healthcare provision is seeing significant improvements, although challenges remain with mental health transfers and inadequate accommodation. Concerns persist regarding property loss, the consistency of the key worker scheme, and slow progress for IPP prisoners, along with ongoing issues in education and access to local prisons for release planning.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody34
Prisoner assaults116131
Assaults on staff67103
Drug finds201192

Positive findings

The IMB commends HMP Lowdham Grange for generally treating prisoners fairly and humanely, with the regime built on a positive ethos, as exemplified by the Social Responsibility Unit's approach. Staffing levels across the prison have stabilised, contributing to improved relationships and a reduction in violence. Significant improvements in healthcare include additional funding, a new pharmacy, and the development of a wellbeing centre. Education provision is also seeing a revitalisation with a wider range of courses and a new digital learning system. The prison's efforts in maintaining family ties and supporting prisoners through programmes like START are also noted positively.

Key concerns

11 items
Other the loss of prisoners’ property on transfer from other prisons
Complaints/Property the perception that some hold that the prisoner information and amenities committee fails to make swift progress to remedy issues raised
Safety body-worn cameras are not worn as routinely as they should be, which makes elements of the regime difficult to monitor
Regime/Time Out of Cell The key worker scheme is not yet working as consistently as it is meant to
Resettlement/Release the slow progress being made towards the release of prisoners serving indeterminate sentences for public protection (IPP)
Education/Purposeful Activity the relatively slow progress towards improving education provision
Resettlement/Release the apparent unwillingness or inability of local prisons to take Lowdham Grange prisoners in the months leading up to their release
Mental Health Repeated the unavailability of suitable alternative provision for prisoners who are diagnosed with severe mental health issues, in order to prevent the need for prisons to hold them in segregation for extended periods
Safety the increase in the number of serious assaults
Estate/Conditions Healthcare accommodation... remains unfit for purpose as it is far too small for the current prison population.
Staffing recruitment and retention of appropriately qualified staff. There is a shortfall of six tutors, as of February 2020

Recommendations

7 items · 4 repeated
#RecommendationAddresseeStatus
1 continue to work with colleagues in other government departments to ensure that appropriate facilities are available for those prisoners with mental health issues, in order to prevent the need for prisons to hold them in segregation for extended periods Repeated
Response
I acknowledge once more the Board’s ongoing concern for prisoners with mental health and transferring them to an appropriate setting. I would like to reassure you that we are determined to improve the transfer process, ensure delays are reduced and avoid prisons being used inappropriately. The Secretary of State for Justice is committed to working with the Secretary of State for Health (with health partners) to articulate a coherent picture of how healthcare is delivered throughout the criminal justice pathway. Government resources and priorities are currently being directed to the response to Covid-19, but we remain committed to continuing bilateral discussions on this topic when it is appropriate to do so. We are also continuing to work in close collaboration with health partners to make sure that, where appropriate, vulnerable offenders are diverted away from custody and, where possible, from the criminal justice system altogether. This includes Health and Justice (H&J) partners working together through the Community Sentence Treatment Requirement Programme, to ensure greater use is made of mental health, alcohol and drug treatment requirements as part of community sentences. In addition, revised guidance on the transfer and remission to hospital from prison, to improve the support offered to vulnerable prisoners, will be published later in the year. This will promote timely access to appropriate treatment under the Mental Health Act and should reduce unnecessary delays to treatment. This Government is also committed to legislate to reform the Mental Health Act and is working on producing a White Paper in the coming months. In addition, NHS England and NHS Improvement are scoping work to closely track and follow up patients on the transfer list through fortnightly communication with case managers to review those individuals on the list. Ultimately, the issue of moving patients within the 14-day period (soon to be a 28-day time frame) to a secure bed involves H&J having close liaison with specialised commissioning to ensure patients receive a timely transfer, and working collaboratively with the health provider. As I am sure you will appreciate, this is subject to capacity of secure hospital beds across the country. H&J will continue to work with HMP Lowdham Grange to scope other potential opportunities to improve the patient quality, service and experience. Still, I am pleased that locally the Board notes greater involvement of the mental health team in terms of the work of the unit, work with the prisoners and their attendance at segregation reviews.
Ministry of Justice In progress
2 prioritise the review of those prisoners serving IPP sentences, in order to facilitate their safe release.
Response
I also acknowledge your ongoing concern about those prisoners who remain in prison serving indeterminate sentences of Imprisonment for Public Protection (IPP). Her Majesty’s Prison and Probation Service (HMPPS) remains committed to doing all it can to support the progression of IPP sentenced prisoners and to help them reduce their risk to the point where the independent Parole Board determines that they may be safely released. The work to improve the management and progression of those serving IPP sentences has been underway for some time and is continuing via the joint IPP Action Plan, developed in partnership with the Parole Board. HMPPS is prioritising post-tariff prisoners in accessing rehabilitative interventions which includes Psychology Service led reviews and enhanced case management for those prisoners who have a complex set of risks and needs. Progression Regimes have also been developed at four prisons across the country dedicated to supporting indeterminate prisoners who are struggling to achieve release via the usual routes. Across the custodial estate, the population of prisoners serving IPP sentences was over 6,000 at its peak in 2012. The latest published figures show the unreleased IPP population stood at 1,969 at the end of June 2020, which is itself a reduction from 2,134 at the end of December 2019 – demonstrating the improvement in opportunities available to IPP prisoners to progress in their sentence. However, it is important to note that, as the unreleased IPP population continues to decrease, those remaining in the prison population present the most complex and challenging cases. Many of these prisoners are still assessed as posing a high risk of committing further violent or sexual offences. HMPPS will continue to work with these individuals to offer them opportunities to reduce their identified risks but ultimately these risks must be addressed before the Parole Board can consider the prisoners’ release.
Ministry of Justice In progress
3 give renewed emphasis to the work of storage and retrieval of prisoners’ property when they are moved between prisons Repeated
Response
Prisoners’ Property It is unfortunate and regrettable that the new Prisoners’ Property policy framework is still not published. The framework is informed by a project involving stakeholders across HMPPS and the escort services. The project involved visiting 14 prisons, consultation with staff and prisoners, and engagement with external stakeholders such as the IMB Secretariat and Prisons and Probation Ombudsman. Its purpose was to support the policy review and identify areas where immediate and more long-term changes may be required to improve operational practice. The project is now concluded and HMPPS is working closely with stakeholders to consult on proposed changes to the policy. Discussions ahead of consultation with IMB members began with the IMB Secretariat in late February 2020, and, in light of the pressures placed on Boards by Covid-19, HMPPS agreed with the IMB Secretariat to push consultation with Boards back until August. The feedback received from IMB members will then be considered alongside the comments received earlier this year from other stakeholders, with the intention that the revised draft policy framework will be circulated for wider consultation at the end of 2020. The Prisoner Escort and Custody Service 4 Generation new contract started in August 2020, the new fleet of vehicles allow for an additional half box of consumable items to be carried for each prisoner. In addition to this, HMPPS is looking at what more can be done to encourage prisoners to send out or dispose of excess items to reduce the amount of property that cannot transfer with them. Steps are also being taken to ensure there is a consistent approach when prison staff forward on any excess items to prisoners at their new establishment after a transfer has taken place. Locally, staff will continue with their efforts to follow up any property related complaints.
HMPPS In progress
4 clarify, as a matter of urgency, the arrangements for the future of the contract for running this prison, given that Serco’s contract has only just over two years to run.
Response
Prison Operator Contract The Ministry of Justice has already undertaken extensive work to plan for an effective expiry and transfer of the Private Finance Initiative (PFI) contract as well as other PFI contracts that are ending in a similar timeframe. A dedicated project team is working closely with experts from across the department and government, as well as the Special Purpose Vehicles (SPV) and the current prison operator Serco, to manage the expiry of the contract and the safe transition to a new service provider that delivers value for money for the taxpayer and minimises disruption to frontline services. No decisions have been made on whether the new service provider will be public or private as this decision would be made through the usual business case process. However, if a decision is made to compete, a framework of providers meeting the requirements for the delivery of core custodial service is in place and they would be eligible to participate in a mini-competition to identify the most suitable operator following expiry of PFI contract at HMP Lowdham Grange.
HMPPS In progress
5 continue to work on the systematic storage and retrieval of prisoners’ property Repeated
Response
Prisoners’ Property It is unfortunate and regrettable that the new Prisoners’ Property policy framework is still not published. The framework is informed by a project involving stakeholders across HMPPS and the escort services. The project involved visiting 14 prisons, consultation with staff and prisoners, and engagement with external stakeholders such as the IMB Secretariat and Prisons and Probation Ombudsman. Its purpose was to support the policy review and identify areas where immediate and more long-term changes may be required to improve operational practice. The project is now concluded and HMPPS is working closely with stakeholders to consult on proposed changes to the policy. Discussions ahead of consultation with IMB members began with the IMB Secretariat in late February 2020, and, in light of the pressures placed on Boards by Covid-19, HMPPS agreed with the IMB Secretariat to push consultation with Boards back until August. The feedback received from IMB members will then be considered alongside the comments received earlier this year from other stakeholders, with the intention that the revised draft policy framework will be circulated for wider consultation at the end of 2020. The Prisoner Escort and Custody Service 4 Generation new contract started in August 2020, the new fleet of vehicles allow for an additional half box of consumable items to be carried for each prisoner. In addition to this, HMPPS is looking at what more can be done to encourage prisoners to send out or dispose of excess items to reduce the amount of property that cannot transfer with them. Steps are also being taken to ensure there is a consistent approach when prison staff forward on any excess items to prisoners at their new establishment after a transfer has taken place. Locally, staff will continue with their efforts to follow up any property related complaints.
Governor / Director In progress
6 ensure that more staff use body-worn cameras regularly Governor / Director
7 continue to give priority to improving the standard of education and training on offer to prisoners. Repeated Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Adjudications (including appeals) 21 18
Discrimination (race, religion, disability, gender) 10 12
Drugs (testing, treatment, dealing) 4 6
Education (including library) 0 2
Family and relationships (including visits, child contact) 23 21
Food 6 9
Healthcare (including mental health) 28 32
IEP and Incentives 54 61
Money and valuables (including private cash, earnings) 17 23
Other 15 18
Property (including lost/damaged, postage) 77 94
Purposeful activity (work, gym, classes) 12 17
Safety (bullying, violence, self-harm) 10 10
Segregation (including time on unit) 17 14
Sentence management (progression, IPP, life, release) 35 41
Staff (officers, managers) 29 33
Total applications 403 471

Related inspections & investigations

3 Mar 2025 HMIP · Unannounced
8 Jan 2024 HMIP · IRP
15 May 2023 HMIP · Unannounced Safety 2 · Respect 2 · Activity 1 · Release 2
PPO fatal incident Adam Diesa-Green · Other non-natural
PPO fatal incident Uziel Mendoza-Sillerico · Natural causes
PPO fatal incident Stephen Metcalfe · Other non-natural
PPO fatal incident Patrick Maughan · Other non-natural
25 Nov 2023 PPO fatal incident Matthew Osborne · Self-inflicted
17 Dec 2025 PFD Anthony Binfield · Suicide (from 2015) | State Custody related deaths
3 Aug 2022 PFD Nigel Saunders · State Custody related deaths

Other reports for Lowdham Grange

2025 Published 18 Jun 2025 Population 837 · Self-harm 821 · Concerns
2024 Published 12 Jul 2024 Population 808 · Self-harm 844 · Concerns
2023 Published 31 May 2023 Population 860 · Self-harm 606 · Concerns
2022 Published 21 Jun 2022 Population 880 · Self-harm 528 · Concerns
2021 Published 17 Aug 2021 Population 885 · Self-harm 480 · Concerns

Report details

Establishment
Lowdham Grange
Type
Prison · Cat B
Report year
2020
Published
15 July 2020
Responsible body
HMP Lowdham Grange
Recommendations
7
MoJ rating (2024/25)
1 — Serious concern

Population

Population885
Operational capacity920
CNA (designed for)888 100%

Service providers

All other services
Serco
Healthcare
Nottinghamshire Healthcare NHS Foundation Trust
Prison operator
Serco Justice and Immigration

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