Regime/Time Out of Cell
Repeated
Many prisoners are still facing excessive hours locked in their cells, many for 23 hours a day. This inflicts mental and physical damage.
Mental Health
Repeated
The wait for a secure outside hospital bed for severely mentally ill prisoners held in HMP Thameside continues to be a serious inhumanity.
Regime/Time Out of Cell
Repeated
The slow pace of relaxing the prison regime set by HMPPS as the COVID-19 crisis eases.
Safety
An increase through the summer months of 2020 in incidents of violence, self-harm and use of force.
Other
Repeated
A casual attitude towards their property (see section 5.8)
Regime/Time Out of Cell
Repeated
Repeated gym cancellations.
Estate/Conditions
Repeated
Endemic facilities failures, including the in-cell CMS and serially broken lifts, and the inadequacy of the virtual campus system.
Source wording under review
Complaints/Property
Difficulties in getting prompt and reliable responses from prison managers when raising concerns on behalf of prisoners.
Safety
Investigations into prisoner allegations against staff require an overhaul, due to unreasonable length of time and failure to reach meaningful conclusions.
Source wording under review
Estate/Conditions
Repeated
Prisoners continue to be unfairly affected by facilities management breakdowns and by staff not following mandated process (e.g., completing cell clearance forms).
Staffing
Repeated
The number of prisoner complaints about staff attitudes and bullying remain too high.
Complaints/Property
Serious concerns about the prison’s recording of complaints.
Safety
Repeated
Frustration in the Board's ability to access cell call bell records to verify prisoner complaints about answering cell bells.
Regime/Time Out of Cell
Unable to give a positive judgement on the application and benefits of the Offender Management in Custody (OMiC) model.
Healthcare
Repeated
Concerns over the quality of daily monitoring interactions by nursing staff with prisoners in the CSU, and their training.
Mental Health
Repeated
The inpatient unit is almost always full, frequently with mentally ill patients not best treated in a prison environment, leading to bed-blocking.
Education/Purposeful Activity
The education provider made minimal effort to enable learners to progress during lockdown, including for distance learning courses.
Substance Misuse
Repeated
Drugs continue to find their way into cells, promoting increased violence, bullying and debt.
Safety
Repeated
Lack of a more targeted understanding of the triggers to self-harm.
Resettlement/Release
Chronic lack of suitable accommodation in the community for those needing to be housed, and difficulty in securing jobs.
Other
PPO highlighted the unjustifiable use of restraints on an elderly man receiving end-of-life care, and the inhumane treatment of the family of a terminally ill prisoner.
Safety
Repeated
Levels of self-harm have followed a worrying upward trajectory through the reporting year.
Safety
Levels of 'everyday' incidents of violence affecting the life of prisoners and staff remain too high.
Safety
The Board is hindered in its ability to monitor the quality of CSIP interventions by the lack of access to P-NOMIS records with the required IT equipment.
Other
Repeated
Lack of attendance at adjudication hearings by reporting officers and inadequate or non-existent written evidence, compounded by staff failure to use BWCs and broken video-playback facilities.
Staffing
Continuing loss of experienced custodial staff and a staffing shortfall of around 20 at year-end.
Complaints/Property
Repeated
The handling of complaints by the prison too often gives the impression of a ‘paper exercise’, with insufficient interest and respect for prisoner concerns.
Healthcare
Repeated
Non-attendance at healthcare appointments remains stubbornly high.
Overcrowding
Repeated
However, there remains a lack of single cells for this cohort, and some share with a remand or much shorter-sentenced prisoner, a practice that the Board has previously reported as inhumane.