Source · IMB Annual Report

Guys Marsh

Year: 2020 Published: 31 Mar 2021 Type: Prison · Cat C Population: 400 Recommendations: 9 Key concerns Positive findings

HMP Guys Marsh successfully kept COVID-19 out of the prison during the reporting year, with a commendably managed restricted regime contributing to a reported sense of safety among prisoners and a reduction in violence. However, this success was tempered by persistent issues including the availability of illicit substances, poor education provision, and a lack of purposeful activity, which led to boredom and frustration. Long-standing concerns like property loss during transfer and insufficient offending behaviour programmes remain unaddressed, while staffing and the humane incarceration of prisoners with complex needs require urgent attention.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1

Positive findings

HMP Guys Marsh was commended for successfully keeping COVID-19 out of the prison during the reporting year, with careful management of incoming prisoners. The IMB noted improvements in safety, including reductions in violence and use of force, and positive feedback from prisoners who felt safer during the restricted regime. The healthcare team provided good care, with a commendable initiative in custodial officer immediate life support training saving lives. Communications and family contact innovations, such as e-tablet and telephone visits, were also praised.

Key concerns

18 items
Substance Misuse Repeated Persistent availability of psychoactive substances (PS) and dangerous in-house alcoholic mixes.
Regime/Time Out of Cell Shortfall in purposeful activity.
Regime/Time Out of Cell Repeated Disappointing lapses of oversight and discipline on some wings undermined aspects of dignity and cleanliness.
Healthcare Repeated There is still concern about the timely distribution of appointment slips for healthcare.
Education/Purposeful Activity Repeated Education provision has fallen short of the standards required, through no fault of the establishment.
Resettlement/Release Repeated The offending behaviour programmes on offer provide too few places for the needs of the prison population.
Resettlement/Release Repeated Her Majesty’s Prison and Probation Service (HMPPS) gives urgent consideration to the provision of more support to offending behaviour programmes in view of the increasing numbers of prisoners presenting with poor behaviour.
Complaints/Property Repeated Property loss during transfer is a persistent grievance and is still not resolved. It continues to generate a disproportionate number of applications to the Board and has been an issue for attention for many years.
Safety Incidents of violence and self-harm are still considered to be too high.
Safety The Board was concerned about the introduction of rigid bar handcuffs and their initial excessive use.
Staffing Recruitment and retention of competent and experienced prison officers is a challenge.
Estate/Conditions Repeated Challenges with the configuration of the estate, age and condition of the buildings and services together with the difficulty in managing repairs, including vandalism, electrical problems, water leaks, and rat infestations.
Equality/Diversity No cells with wheelchair access and limited facilities for older prisoners or those with sensory impairments or autism spectrum disorders.
Regime/Time Out of Cell Repeated Litter around the wings included discarded food and was a recurring blight.
Regime/Time Out of Cell Repeated The IEP scheme did not incentivise good behaviours.
Food/Catering The condition of the food trolleys and the hygiene standards of the orderlies employed as servers were recurring themes.
Mental Health There is a national concern about the increase in the number of prisoners with poor mental health, and those with educational or physical needs.
Staffing Wing officers on Anglia admitted to being overwhelmed by the management of the wing at times, owing to variable levels of staffing.

Recommendations

9 items · 5 repeated
#RecommendationAddresseeStatus
1 In view of the decision taken to increase the capacity of Guys Marsh significantly, will the minister ensure commitment to all the agreed redevelopment, without compromise? Ministry of Justice
2 What steps will the minister take to ensure that properly supported recruitment, training and professional development of a sufficient number of competent prison officers will continue to be a priority? Ministry of Justice
3 There is a national concern about the increase in the number of prisoners with poor mental health, and those with educational or physical needs. How will the minister work with relevant departments in a coordinated way to facilitate a better strategy for the humane incarceration of all prisoners with complex needs? Ministry of Justice
4 Once again, the Board asks that Her Majesty’s Prison and Probation Service (HMPPS) gives urgent consideration to the provision of more support to offending behaviour programmes in view of the increasing numbers of prisoners presenting with poor behaviour. Repeated HMPPS
5 The performance of the education provider has been poor and the subject of an improvement notice for six months. What steps is HMPPS taking to ensure an urgent resolution so that the education and training provision at Guys Marsh will not be held back any further? Repeated HMPPS
6 Property loss during transfer is a persistent grievance and is still not resolved. It continues to generate a disproportionate number of applications to the Board and has been an issue for attention for many years. What progress has HMPPS made in the development of the long delayed framework for prisoners’ property? Repeated HMPPS
7 The year has been difficult, and the Governor is commended for keeping the prison COVID-19 free during 2020. However, the management of discipline and good working practice on some wings has not been rigorous, for example, the timely distribution of appointment slips for healthcare appointments. When circumstances fully allow, how is this going to be addressed? Repeated Governor / Director
8 How advanced are plans to implement the revised incentives and earned privileges (IEP) scheme? Repeated Governor / Director
9 Recruitment and retention of competent and experienced prison officers is a challenge. How are plans for mentoring and professional development schemes progressing? Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Adjudications 2 16
Bullying/intimidation 15 15
Communication (internal/external) 11 11
Complaints 1 1
Conditions and daily living 15 15
Drugs and alcohol 2 3
Employment/training/education 1 3
Equality & Diversity 0 0
Health and social care (general) 16 18
Health and social care (mental health) 9 10
Incentives and earned privileges (IEP) 3 4
Legal (including parole) 11 16
Money/debt 2 3
Other 3 5
Property 35 26
Release/resettlement 3 6
Staff conduct 2 4
Visits (including domestic violence) 1 1

Other reports for Guys Marsh

2025 Published 21 Apr 2026 Population 490 · Concerns
2024 Published 11 Apr 2025 Population 483 · Concerns
2023 Published 10 Apr 2024 Population 500 · Concerns
2022 Published 25 Apr 2023 Population 491 · Self-harm 416 · Concerns
2021 Published 13 Apr 2022 Population 466 · Self-harm 294 · Concerns

Report details

Establishment
Guys Marsh
Type
Prison · Cat C
Report year
2020
Published
31 March 2021
Responsible body
HMP Guys Marsh Prison
Recommendations
9

Population

Population400
Operational capacity466

Service providers

Education and learning skills
Weston College
Healthcare
Care UK
Prisoner transport
GeoAmey
Works and maintenance
GFSL

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