Source · IMB Annual Report

Oakwood

AI-generated report summary HMP Oakwood, a Category C training and resettlement prison, reported a generally safe and respectful environment for the year ending March 2023, with reductions in self-harm and violent incidents. Healthcare provision by Practice Plus Group was equivalent to community standards, though mental health services faced challenges. Key concerns included persistent issues with food quality and servery hygiene, property losses, underperforming key worker sessions, and delays in mental health transfers due to a lack of secure placements.

Year: 2023 Published: 5 Sep 2023 Type: Prison · Cat C training/resettlement Population: 2,067 Recommendations: 9 Key concerns Positive findings

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1
Self-harm incidents1,1391,406
ACCT cases opened403497
Prisoner assaults270324
Assaults on staff6499
Use of force511560
Drug finds260155

Positive findings

AI-generated summary
The Board commends the well-maintained, clean environment and generally good staff-prisoner relationships, noting a significant reduction in self-harm, prisoner-on-prisoner violence, and assaults on staff. Healthcare provision by Practice Plus Group (PPG) is equivalent to community standards, with positive initiatives like Patient Experience Lead clinics and various health promotion programs. Segregation Unit (CSU) staff are praised for their respectful and supportive approach. The prison also benefits from a new Employability Hub and strong peer-led initiatives, with the Chaplaincy Team providing first-class support.

Key concerns

7 items
Mental Health Repeated All transfers to a secure mental health facility go over the 28-day stipulated timeframe. They are monitored on a weekly basis with a Regional Hospital Escalation Meeting and escalated fortnightly with Commissioners. The Mental Health Team remain concerned about the lack of availability of forensic, secure places which means prisoners remain in the CSU without the necessary mental health support.
Food/Catering Repeated Throughout the prison, the serveries have been a regular cause of complaint and concern in respect of the standards and use of personal protective equipment (PPE), equipment not working, and the time taken for repairs. The provision of food has also been a source of complaints in terms of the quality and portion sizes and the levels of waste generated from the same food items.
Regime/Time Out of Cell Repeated Since the implementation of the Prisoner Property Policy Framework on 5th September 2022, the Board remains concerned that it is still seeing a lack of adherence to the policy, particularly with missing property from incoming prisoners.
Regime/Time Out of Cell Repeated The number of key worker sessions completed during the reporting period was 33,043 against a target of 52,337. Mindful of the number and experience of new staff on the houseblocks and observing the quality of the case notes for some of the key worker sessions, the Board suggests that ongoing reviewing of the quality of case notes and appropriate follow up training be maintained.
Education/Purposeful Activity Repeated Concerns regarding the quality and delivery of some education courses provided by Novus, coupled with difficulties for prisoners in securing available places. Source wording under review
Complaints/Property 17% of all adjudications were either dismissed or NPW during the reported period. This is an area that the Board will continue to monitor during the next reporting period.
Complaints/Property The Board will monitor the submission of complaints which are subsequently deemed requests going forward as this is an area that confuses the prisoners, as they do not fully understand either the process or the rationale that is different in other prisons. The quality of some of the responses to complaints is still a concern to the Board and will be monitored going forward.

Recommendations

9 items · 5 repeated

Recommendation 1

Addressee: Other — minister

The Board is concerned that there has been a vacancy for a Psychologist for the duration of the reporting period. A campaign to recruit a Psychologist is ongoing but reports indicate that recruitment is difficult, with too few Psychologists who are either available or willing to work within a prison environment. The career pathway, training and recruitment of Psychologists should be addressed to increase the numbers and promote a positive and attractive career pathway within the Prison Service.

Repeated Source text verified

Recorded status:

Topic: Mental Health

Recommendation 2

Addressee: HMPPS

Since the implementation of the Prisoner Property Policy Framework on 5th September 2022, the Board remains concerned that it is still seeing a lack of adherence to the policy, particularly with missing property from incoming prisoners. Can this ongoing concern be addressed?

Repeated Source text verified

Recorded status:

Topic: Regime

Recommendation 3

Addressee: Governor / Director

With 17% of adjudications either dismissed or not proceeded with, a review of the reasons for dismissal or not proceeded with should be considered, with a view to reducing the percentage.

Source text verified

Recorded status:

Topic: Discipline

Recommendation 4

Addressee: Governor / Director

The Board is concerned that prisoners still do not appear to understand the difference between a complaint and a request. Can the Director consider an awareness campaign to better inform the prisoners of the process?

Source text verified

Recorded status:

Topic: Complaints

Recommendation 5

Addressee: Governor / Director

Can the Director consider what further steps can be taken, in addition to quality checks that are already being carried out, to improve the quality and legibility of the responses to complaints? Some replies neither address the complaint nor indicate what follow up has been completed.

Source text verified

Recorded status:

Topic: Complaints

Recommendation 6

Addressee: Governor / Director

Can the Director consider what steps can be taken to ensure that food complaints are monitored by the complaints process? In addition, can the Director take steps to ensure that the complaints books that should be held on each of the serveries are available and that they are monitored by Aramark? Can the Director consider action to ensure that all complaints regarding food submitted to Aramark via the kiosks are monitored and responded to?

Repeated Source text verified

Recorded status:

Topic: Food

Recommendation 7

Addressee: Governor / Director

Can the Director take steps to address the standard of hygiene on the serveries? Issues of dirty or incomplete Personal Protective Equipment (PPE) are regularly reported on the Board’s Rota Report, as are concerns about missing or broken equipment. Repairs to broken kitchen equipment are often prolonged.

Repeated Source text verified

Recorded status:

Topic: Food

Recommendation 8

Addressee: Governor / Director

As noted in Section 5.3, the number of key worker sessions delivered during the reporting year was significantly below target. Can the Director consider setting targets, which are more realistic? Is the Director confident that key worker resources are sufficient to meet targets going forward?

Repeated Source text verified

Recorded status:

Topic: Staffing

Recommendation 9

Addressee: Governor / Director

At times key worker case notes indicate a tick box approach to the sessions. Can the Director consider how the quality of key worker sessions can be improved to ensure that meaningful discussions take place with prisoners?

Source text verified

Recorded status:

Topic: Staffing

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 47 37
Canteen, facility list, catalogues 12 8
Discipline, including adjudications, incentives scheme, sanctions 5 14
Equality 27 10
Finance, including pay, private monies, spends 12 24
Food and kitchens 27 9
Health, including physical, mental, social care 98 93
Letters, visits, telephones, public protection, restrictions 27 9
Miscellaneous 131 69
Property during transfer or in another facility 71 65
Property within the establishment 56 26
Purposeful activity, including education, work, training, time out of cell 29 35
Sentence management, including HDC, ROTL, parole, release dates, re-categorisation 76 56
Staff/prisoner concerns, including bullying 88 38
Transfers 26 10

Related inspections & investigations

9 Apr 2024 HMIP · Unannounced Safety 4 · Respect 4 · Activity 4 · Release 3
17 May 2021 HMIP · Unannounced
PPO fatal incident Mark Jones · Natural causes
PPO fatal incident Lee Ellis
PPO fatal incident Haifong Bian · Natural causes
PPO fatal incident Ryan Sedgwick
PPO fatal incident James Bond

Other reports for Oakwood

2026 Published 20 Aug 2026 · Self-harm 1,392 · Concerns
2025 Published 27 Aug 2025 Population 2,135 · Self-harm 1,366 · Concerns
2024 Published 23 Aug 2024 Population 2,097 · Self-harm 1,388 · Concerns
2022 Published 2 Aug 2022 Population 2,048 · Concerns
2021 Published 24 Aug 2021 Population 2,047 · Self-harm 887 · Concerns
2020 Published 7 Aug 2020 Population 2,060 · Self-harm 1,176 · Concerns