Recommendations 9 items · 5 repeated
Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.
Addressee: Other, minister · Topic: Mental Health · Repeated from a previous year
Recommendation (the Board's words)
The Board is concerned that there has been a vacancy for a Psychologist for the duration of the reporting period. A campaign to recruit a Psychologist is ongoing but reports indicate that recruitment is difficult, with too few Psychologists who are either available or willing to work within a prison environment. The career pathway, training and recruitment of Psychologists should be addressed to increase the numbers and promote a positive and attractive career pathway within the Prison Service.
Addressee: HMPPS · Topic: Regime · Repeated from a previous year
Recommendation (the Board's words)
Since the implementation of the Prisoner Property Policy Framework on 5th September 2022, the Board remains concerned that it is still seeing a lack of adherence to the policy, particularly with missing property from incoming prisoners. Can this ongoing concern be addressed?
Addressee: Governor / Director · Topic: Discipline
Recommendation (the Board's words)
With 17% of adjudications either dismissed or not proceeded with, a review of the reasons for dismissal or not proceeded with should be considered, with a view to reducing the percentage.
Addressee: Governor / Director · Topic: Complaints
Recommendation (the Board's words)
The Board is concerned that prisoners still do not appear to understand the difference between a complaint and a request. Can the Director consider an awareness campaign to better inform the prisoners of the process?
Addressee: Governor / Director · Topic: Complaints
Recommendation (the Board's words)
Can the Director consider what further steps can be taken, in addition to quality checks that are already being carried out, to improve the quality and legibility of the responses to complaints? Some replies neither address the complaint nor indicate what follow up has been completed.
Addressee: Governor / Director · Topic: Food · Repeated from a previous year
Recommendation (the Board's words)
Can the Director consider what steps can be taken to ensure that food complaints are monitored by the complaints process? In addition, can the Director take steps to ensure that the complaints books that should be held on each of the serveries are available and that they are monitored by Aramark? Can the Director consider action to ensure that all complaints regarding food submitted to Aramark via the kiosks are monitored and responded to?
Addressee: Governor / Director · Topic: Food · Repeated from a previous year
Recommendation (the Board's words)
Can the Director take steps to address the standard of hygiene on the serveries? Issues of dirty or incomplete Personal Protective Equipment (PPE) are regularly reported on the Board’s Rota Report, as are concerns about missing or broken equipment. Repairs to broken kitchen equipment are often prolonged.
Addressee: Governor / Director · Topic: Staffing · Repeated from a previous year
Recommendation (the Board's words)
As noted in Section 5.3, the number of key worker sessions delivered during the reporting year was significantly below target. Can the Director consider setting targets, which are more realistic? Is the Director confident that key worker resources are sufficient to meet targets going forward?
Addressee: Governor / Director · Topic: Staffing
Recommendation (the Board's words)
At times key worker case notes indicate a tick box approach to the sessions. Can the Director consider how the quality of key worker sessions can be improved to ensure that meaningful discussions take place with prisoners?