Source · IMB Annual Report
Long Lartin
Year: 2023
Published: 7 May 2024
Type: Prison · Cat High Security (A/B)
Population: 584
Recommendations: 17
Key concerns
Positive findings
HMP Long Lartin experienced another challenging year ending December 2023, marked by an increased prisoner population and significant staffing shortages, leading to an unpredictable regime and increased prisoner frustration, self-harm, and violence. The prison's infrastructure, particularly in-cell sanitation on four wings and outdated security systems, is severely degraded, compounded by unsatisfactory maintenance services from Amey. Despite improvements in education and library provision and commendable efforts by chaplaincy and gym staff, mental health services are stretched, and purposeful activity and key worker sessions remain limited.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 0 | — |
| Self-harm incidents | 525 | 414 |
| ACCT cases opened | 135 | 164 |
| Prisoner assaults | 69 | — |
| Assaults on staff | 90 | 70 |
| Use of force | 337 | 291 |
| Drug finds | 131 | 122 |
Positive findings
Education and library provision improved considerably, with several new initiatives, and prisoners engaged well when the unpredictable regime allowed. Art classes were particularly popular, leading to 40 Koestler awards and a platinum award for the prison. The library also provided meaningful support, introducing Storybook Dads and re-launching Reading Ahead. The gym staff maintained a comprehensive and popular regime, contributing significantly to positive prisoner outcomes and raising over £4,000 for local charities. The chaplaincy team was well staffed, led, and rated highly by HMIP, while new forums for minority ethnic groups, young adults, and veterans, along with a neurodiversity support manager, aided progression and support.
Key concerns
Safety
The increased prisoner roll, from 480 to 584, has included the arrival of many younger prisoners with more non-associates (prisoners who cannot mix for their own interests or for the maintenance of good order or discipline in the prison), which has adversely affected overall stability.
Safety
Continued uncertainty with daily regimes, due to shortage of experienced staff, has increased prisoner frustration, mental health issues and levels of self-harm.
Safety
Access to mobile phones and drugs, now regularly delivered by illegal drones, poses a serious risk to safety and control, fuelling the illicit prisoner trading culture, which leads to bullying, debt and increased violence.
Safety
Repeated
Investment is urgently required to maintain safety and stability in the establishment, specifically to upgrade obsolete and faulty security systems and raise the standard of property services’ maintenance to an acceptable level.
Regime/Time Out of Cell
As a result of the unpredictable regime, prisoners spent far too much time locked in their cells.
Estate/Conditions
The very poor state of the infrastructure and inadequate level of maintenance support have failed to provide a safe and decent environment for prisoners.
Estate/Conditions
Repeated
The cells on four wings lack running water and sanitation, which falls below modern standards of decency for nearly half the prisoner population.
Regime/Time Out of Cell
The number of key worker sessions has been minimal.
Other
Repeated
There has been no significant improvement in property management, and many responses to prison property complaints continue to be unhelpful.
Mental Health
Mental health services have struggled to meet demand and, in the Board’s view, there is need for better training in this area for uniformed and offender management unit (OMU) staff.
Substance Misuse
The integrated substance-free living unit (ISFL) unit has not functioned as expected and has failed to fulfil its purpose.
Healthcare
Repeated
In-patient accommodation is in poor repair and cannot accommodate disabled prisoners. It is understood that essential minimum refurbishment is imminent but, to properly aid patients’ recovery, better facilities and regime are required.
Education/Purposeful Activity
Vocational training and work have been severely restricted as a result of workshop closures due to operational staff shortages. Attendance has been poor and engagement has been variable.
Resettlement/Release
More prisoner contact with prisoner offender managers (POMs) would achieve a greater understanding of their sentence plans.
Safety
Repeated
Much of the existing surveillance technology is obsolete or unserviceable, increasing the vulnerability of prisoners and staff.
Estate/Conditions
Repeated
The prison infrastructure is now so degraded that effective routine maintenance is no longer possible and that a major modernisation project is required in the near future.
Estate/Conditions
Repeated
The Night sanitation project has been completed but no remedy for lack of in-cell sanitation was proposed.
Mental Health
Repeated
The average waiting time has reduced from 79 to 48 days, but is still too long due to the insufficient number of hospital beds.
Estate/Conditions
Repeated
No improvement in Amey performance. The situation remains extremely unsatisfactory.
Healthcare
Repeated
No confirmation of start date at year end for refurbishment of the Healthcare Centre (HCC) in-patient unit. No plan to refurbish the very inadequate association room.
Other
Repeated
No improvement in property transfer and possession. There has been no decrease in prisoners’ property applications (prisoners’ written representations to the Board) and prisoners are very critical of the system.
Safety
Repeated
Minimal attempts have been made to repair obsolete security equipment. At times use has been made of outdated components removed from other prisons.
Food/Catering
Repeated
No renovations have taken place in the kitchen. Failures to repair or replace faulty appliances continue.
Substance Misuse
No reduction in illicit items is apparent. It is understood that measures to prevent drone incursions are currently being addressed locally.
Other
Delays in reuniting new prisoners with their property continue to be a source of distress for prisoners.
Safety
The number of assessment, care in custody and teamwork (ACCT) plans opened, has fallen to 135, compared with 164 in 2022, despite increased self-harm incidents.
Safety
Approximately 20% of ACCT reviews monitored did not include a complete multi-disciplinary team (MDT). Reviews have, too frequently, been postponed at short notice due to the non-availability of case co-ordinators.
Safety
POMs seldom attend ACCT reviews.
Safety
No reason was recorded for 14 of the 23 self-harm incidents in December.
Safety
Listeners report poor co-operation from some wing staff and there is concern that the lack of understanding of the Listeners’ role is denying opportunities or facilities for them to meet and help prisoners who need their support.
Safety
The population increased by 22% in 2023 against a 32% increase in recorded incidents of violence.
Regime/Time Out of Cell
Staff shortages have restricted regime and purposeful activity, resulting in boredom, frustration and violence.
Substance Misuse
Drone deliveries of illicit items have undoubtedly widened access to drugs and mobile phones, causing an increase in trade between prisoners and debt, leading to bullying and instability.
Staffing
Training in control and restraint, which has fallen behind in recent years, still falls short of the HMPPS target of 60%.
Safety
Repeated
Much of the existing surveillance technology is obsolete or unserviceable, resulting in the emergency control room (ECR) being unable to properly monitor wings, limiting its ability to deploy timely assistance and seriously compromising safety.
Safety
Repeated
Little progress has been made in upgrading and repairing security systems, nor can it be, without complete modernisation of the system and an effective maintenance contract.
Safety
Repeated
A planned HMPPS project to renew and upgrade the main security systems has been postponed.
Estate/Conditions
Repeated
Maintenance by Amey of the buildings, plumbing, heating, electrical systems and appliances fails to keep the prison in a decent state, bringing regular justified complaints from prisoners.
Estate/Conditions
Repeated
Amey’s response to maintenance issues is invariably slow and unreliable.
Estate/Conditions
The air extraction system on E and F wings has not worked for most of the year and is still awaiting repair.
Estate/Conditions
Grassed areas have been left uncut for long periods, concealing much litter and perishable waste thrown from cell windows, encouraging vermin and causing a health hazard.
Overcrowding
On average, 30 cells were out of use throughout the reporting year, half of which were due to cell door/Nightsan problems.
Food/Catering
Repeated
Many essential appliances in the kitchen have frequently been out of action, resulting in limited choice of meals, wasted food and risks to food safety. The badly leaking roof has made all fat fryers inoperative and limited the use of two food stores.
Food/Catering
During December there was no heating in the kitchen for long periods.
Estate/Conditions
Repeated
Despite significant sums spent on modification of the Nightsan system, regular breakdowns continue, resulting in prisoners having to use buckets and bottled water to ‘slop out’.
Staffing
Amey requires a permanent maintenance staff of 30 and is currently nine trades’ people under strength, due to difficulties in recruitment.
Estate/Conditions
Repeated
Amey managers attribute unsatisfactory maintenance to the age and dilapidation of the site, wasted expenditure on futile projects, difficulties gaining access due to counter terrorist checks, and the MoJ limit of £750 on normal maintenance items.
Staffing
Repeated
Amey managers seem resigned to the fact that essential Government investment is unlikely to be forthcoming and to their inability to prevent the frequent turnover of disillusioned site managers, resulting in poor continuity, low staff morale and inadequate performance.
Estate/Conditions
Repeated
The Board is concerned that major long-term projects, which require significant capital investment, including a new kitchen and renewal of the leaking roof over the centre of the prison, will be indefinitely delayed.
Segregation
Repeated
The CSRU has cells to accommodate 38 prisoners but has been limited by HMPPS to a maximum of 28, yet the number of Rule 45 prisoners often exceeds this limit and some have to be lodged on mainstream wings, unsettling their regimes.
Segregation
The population of the CSRU is inflated by prisoners who regard segregation as shelter from perceived or real threats, a route to transfer or to avoid the indignity of Nightsan, leading them to commit acts of violence to achieve segregation.
Segregation
Limited transfer options and refusal by some prisoners to attain targets to locate on wings has led to those with complex needs and poor mental health remaining in an unsuitable environment for long periods, leading to deterioration in their condition.
Regime/Time Out of Cell
At the end of the reporting year, there were 100 outstanding adjudications.
Regime/Time Out of Cell
The Board is concerned that the adjudication process has often been used inappropriately, weakening its effect as a deterrent to bad behaviour, with 57% of adjudications during 2023 being unproven.
Staffing
Applications to the IMB suggest that the serious shortage of uniformed staff has damaged staff-prisoner relationships, highlighting a lack of willingness to help and dismissive responses to complaints.
Regime/Time Out of Cell
Departments and prisoners complain of frequent delays in reaching appointments and activities after unlock.
Regime/Time Out of Cell
Monthly PCC meetings have continued, though often starting late and with incomplete representation. Monthly wing forums, which should allow prisoners a voice on wing issues, have frequently not taken place.
Regime/Time Out of Cell
Plans to restore prisoners’ twice-monthly sessions with their key worker have largely failed, falling from 200 sessions in January to fewer than 80 by December, with prisoners complaining about the poor quality of sessions.
Estate/Conditions
The badly leaking roof of the chapel has resulted in damaged, unsightly walls and reduced lighting, which impacts on the ambience of religious services.
Regime/Time Out of Cell
More prisoners were placed on a Basic level in the reporting year, owing to an increase in refusals to attend work, the increased level of violence and the high number of illicit items being brought into the prison by drones.
Complaints/Property
Repeated
The Board continues to be concerned by the management and handling of complaints, including quality and timeliness of responses and the large numbers of rejections, with property complaints being the weakest.
Other
Repeated
There has been no apparent improvement in the system for managing prisoners’ property. Delays and loss of property remain a major source of discontent, generating 30% of prison complaints and 17% of applications to the IMB, and can lead to self-harm incidents.
Other
Repeated
Reasons for poor property management include unclear HMPPS guidance, the unwieldy system of tags and hand-written property cards, the quantity and high value of property owned by some prisoners, inexperienced staff conducting cell clearances and a lack of storage at Long Lartin and Branston.
Other
Repeated
HMPPS has no plans to introduce property bar coding.
Staffing
Staffing levels were adequate until the end of the reporting year, when there was a new head of department and both the deputy head and the patient engagement lead (PEL) left without immediate replacements, reducing the input of health champions.
Healthcare
Repeated
The inpatient facility and end-of-life cell are not fit for purpose. There is no shower suitable for disabled prisoners and several cells have been out of use for much of the reporting year.
Healthcare
Repeated
The siting of healthcare on the first floor, with no lift and an unreliable and inadequate stairlift, makes the facility unsuited to prisoners with mobility issues.
Mental Health
Regime for prisoners in the inpatient facility, most of whom suffer mental illness, is poor and not conducive to preparing them for a return to a wing.
Healthcare
No progress has been made to enable health champions to work with CSRU prisoners.
Healthcare
Frequent regime changes and inaccurate roll checks have destabilised planned healthcare provision, resulting in cancelled and missed appointments, including those with specialist clinicians.
Healthcare
Specialised medical equipment has, on occasion, been refused entry to the prison on security grounds, causing cancellation of specialist clinics.
Healthcare
Morning hospital appointment delays have too often resulted in escorting officers being unable to return for afternoon escort duty, causing prisoners to miss afternoon appointments.
Mental Health
There has been a marked increase in mental health referrals and ACCTs remaining open during the reporting year. These factors, combined with some understaffing in key positions, has severely stretched the team’s ability to help prisoners with the greatest need.
Mental Health
Repeated
Inpatient facilities have been almost exclusively occupied by mental health patients and continue to be totally inadequate for this purpose.
Healthcare
The Worcestershire County Council (WCC) representative rarely attended weekly Safety Intervention Meetings (SIMs) during the latter part of the reporting year, making it difficult to ensure suitable and timely social care support arrangements were provided.
Healthcare
Quarterly social care steering group meetings have often been cancelled due to the non-availability of delegates.
Healthcare
At the end of the reporting year, responsibility for specialist equipment purchase was still under discussion and four assessment reports remained outstanding.
Healthcare
WCC staff visit prisoners needing social care but have, on occasion, been refused entry on security grounds, in spite of appropriate prior arrangements.
Regime/Time Out of Cell
Regime on wings during the reporting year until September was poor, with very limited time out of cell, rarely better than a 50/50 unlock level, and frequently no unlock at weekends.
Regime/Time Out of Cell
During the period of poor regime, there was very little purposeful activity on the wings.
Substance Misuse
Positive drug tests, regular finds of drugs and alcohol and now frequent drone deliveries all indicate that drug use and alcohol production are widespread and regarded by many prisoners as the only relief from the monotony of very long sentences.
Substance Misuse
There is currently no integrated substance misuse service nurse.
Substance Misuse
The future of the ISFL unit on Perrie Blue wing is under review. Covid-19, a ready supply of drugs, staff shortages and regular use of the unit to house overspill from the CRSU have contributed to the failure of the current model.
Education/Purposeful Activity
When there is a shortage of operational staff, workshops are among the first facilities to be closed. During 2023, they were open for an average of only four to five sessions a day.
Estate/Conditions
The laundry is permanently closed, because the unserviceable boiler is deemed uneconomic to repair.
Education/Purposeful Activity
Workshop attendance throughout the reporting year has been poor, with a high level of refusals. Prisoner engagement depends on the quality of work available, often involving mundane and repetitive tasks that require little skill.
Education/Purposeful Activity
The unpredictability of delivery times for completed work makes it difficult for the prison to arrange commercial contracts.
Resettlement/Release
The Offender Management Unit (OMU) has been slowly recovering from pandemic restrictions and there is still a backlog of offender assessment system (OASys) reports, further hindered by incomplete reports received from other establishments.
Resettlement/Release
Throughout 2023 the Board was concerned about insufficient contact between prisoners and POMs. More recently, POM-prisoner meetings have included an invitation to key workers, but their attendance is infrequent.
Resettlement/Release
A plan to institute OMU surgeries has not yet materialised.
Resettlement/Release
Long Lartin is not a suitable location for category C prisoners, and transfers are prioritised not by waiting time but by availability of appropriate programmes, facilities and space, causing anxiety for prisoners wanting to progress.
Segregation
Prisoners and staff have periodically been challenged by the presence of prisoners from the CSRU lodging on the PIPE unit, which has disrupted the regime.
Staffing
The inexperience of some officers, temporarily assigned to visits, reduced consistency of good supervision, and late arrival of prisoners to the visits’ hall continues to occur.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
Drones. The increasing quantity of illicit items carried into the prison by drones is a cause of raised levels of violence. What action is the Government taking to prevent drone incursions in prisons?
Response
I understand the Board’s concerns about drones and that preventative action needs to be taken. No fly zones were introduced via a change in legislation which came into effect on 25 January 2024 with drone operators now facing a fine of up to £2500 for flying within 400m of a closed prison or young offender institution. In addition, the Air Traffic Management and Unmanned Aircraft Act 2021 allows prisons to authorise the use of counter-drone technology and the Police to stop and search those suspected of committing drone-related crimes. Other options are also being explored to mitigate this growing risk, including technological deployments and resourcing to maximise their impact, and cross government work is assessing the effectiveness in a rapidly changing technological landscape. The HMPPS Directorate of Security is continuing to work to deter, detect and disrupt the illegal use of drones targeting our prisons. A Drone Initiative has been launched to assess the risk and deliver actions across the whole prison estate, working closely with the National Crime Agency. A comprehensive vulnerability assessment has been undertaken with HMP Long Lartin to understand their local threats and identify appropriate mitigations. This analysis revealed some minor physical vulnerabilities that have since been addressed by the prison and more complex vulnerabilities, including windows and netting which require funding. Regionally, the Long Term and High Security Estate (LTHSE) is also working to develop tactical outcomes using intelligence informed options subject to resourcing and cost. It is recognised that technology is the best solution to stop drones flying into prisons and as part of the bid to the HM Treasury for the next Spending Review this will seek funding for capability, resource and physical countermeasures to address vulnerabilities. In the interim, HMP Long Lartin have had success with its local contingencies to deal with drones being sighted, conducting reactive searches to seize packages before prisoners retrieve and distribute items. |
Ministry of Justice | In progress |
| 2 |
Security systems. Much of the existing surveillance technology is obsolete or unserviceable, increasing the vulnerability of prisoners and staff. Will the Minister confirm that funds to provide a modern, fully operational surveillance system will be authorised and allocated within the next 12 months?
Repeated
Response
Regarding the security systems, due to the age of the surveillance equipment there is always some risk of faults, however the prison continues to have sufficient coverage within the prison to maintain its security. There is also ongoing work by the facilities management provider to repair equipment when it breaks down despite some difficulties with obsolete components. Where appropriate the prison does submit bids to upgrade the system and it acknowledged there has been a delay to a project being developed to upgrade the security system at HMP Long Lartin across B, C and D wings due to supply chain issues. As this is unlikely to be resolved quickly, the project will be retendered, but will remain part of the capital maintenance programme. |
Ministry of Justice | In progress |
| 3 |
Prison infrastructure, maintenance and projects. Will the Minister acknowledge that the prison infrastructure is now so degraded that effective routine maintenance is no longer possible and that a major modernisation project is required in the near future?
Repeated
Response
There are also other projects to improve the infrastructure at HMP Long Lartin, with investment of around £9.7 million including the replacement of the high and low voltage cabling, replacing the fire and water mains, and installing macerators. There is also work ongoing to complete in-cell telephony, as well work already completed to refurbish Healthcare which is addressed within the Annex. Projects are also pending to introduce a new kitchen, with a quotation sought in the interim to make temporary repairs to the roof and to address the roofing in the centre of the prison. Turning to the night sanitation system, this is now more robust following the £8.5 million replacement project, which also fully upgraded the ablutions across A-D Wing to provide decent, fit for purpose facilities. However, the system can be susceptible to entering a fault state when subjected to abuse, for example should prisoners kick their cell doors. It is acknowledged that the only solution to provide all cells with running water and sanitation would be a refurbishment including structural changes or new replacement wings which would require significant capital funding. Whilst there is an annualised capital maintenance allocation agreed with HM Treasury this is being primarily being invested to make sure prison places remain in use and make other improvements wherever possible. It remains the case that demands for maintenance are greater than the available funding. Therefore, HM Prison and Probation Service (HMPPS) is having to prioritise bids very carefully to make best use of that funding, focusing on risk to life and risk to capacity and decency. HMPPS is developing a Long-term Prison Estate Strategy beyond the current spending review period investment. The Strategy’s proposals will be underpinned by condition surveys that are already underway to assess the fabric, cells, and critical assets at each prison. These will inform long-term forward maintenance registers, which can be prioritised against future capital budgets. |
Ministry of Justice | In progress |
| 4 |
Lack of in-cell sanitation. Short-term modifications to the night sanitation system (Nightsan) on four wings continue to require prisoners to use the 'slopping out' process, which falls below modern standards of decency. When does the Government intend to provide all cells with running water and sanitation?
Repeated
Response
Turning to the night sanitation system, this is now more robust following the £8.5 million replacement project, which also fully upgraded the ablutions across A-D Wing to provide decent, fit for purpose facilities. However, the system can be susceptible to entering a fault state when subjected to abuse, for example should prisoners kick their cell doors. It is acknowledged that the only solution to provide all cells with running water and sanitation would be a refurbishment including structural changes or new replacement wings which would require significant capital funding. Whilst there is an annualised capital maintenance allocation agreed with HM Treasury this is being primarily being invested to make sure prison places remain in use and make other improvements wherever possible. It remains the case that demands for maintenance are greater than the available funding. Therefore, HM Prison and Probation Service (HMPPS) is having to prioritise bids very carefully to make best use of that funding, focusing on risk to life and risk to capacity and decency. HMPPS is developing a Long-term Prison Estate Strategy beyond the current spending review period investment. The Strategy’s proposals will be underpinned by condition surveys that are already underway to assess the fabric, cells, and critical assets at each prison. These will inform long-term forward maintenance registers, which can be prioritised against future capital budgets. |
Ministry of Justice | Noted |
| 5 |
Prison visit. Will the Minister visit the prison in 2024 to meet prisoners and listen to their concerns?
Repeated
Response
Due to only recently taking office and diary constraints I am unable to commit to a timescale to visit HMP Long Lartin but look forward to visiting as many prisons and probation delivery units in due course. |
Ministry of Justice | Rejected |
| 6 |
Drones. Frequent drone incursions are delivering dangerous illicit materials. What preventive measures are being taken and when will they become effective?
Response
I understand the Board’s concerns about drones and that preventative action needs to be taken. No fly zones were introduced via a change in legislation which came into effect on 25 January 2024 with drone operators now facing a fine of up to £2500 for flying within 400m of a closed prison or young offender institution. In addition, the Air Traffic Management and Unmanned Aircraft Act 2021 allows prisons to authorise the use of counter-drone technology and the Police to stop and search those suspected of committing drone-related crimes. Other options are also being explored to mitigate this growing risk, including technological deployments and resourcing to maximise their impact, and cross government work is assessing the effectiveness in a rapidly changing technological landscape. The HMPPS Directorate of Security is continuing to work to deter, detect and disrupt the illegal use of drones targeting our prisons. A Drone Initiative has been launched to assess the risk and deliver actions across the whole prison estate, working closely with the National Crime Agency. A comprehensive vulnerability assessment has been undertaken with HMP Long Lartin to understand their local threats and identify appropriate mitigations. This analysis revealed some minor physical vulnerabilities that have since been addressed by the prison and more complex vulnerabilities, including windows and netting which require funding. Regionally, the Long Term and High Security Estate (LTHSE) is also working to develop tactical outcomes using intelligence informed options subject to resourcing and cost. It is recognised that technology is the best solution to stop drones flying into prisons and as part of the bid to the HM Treasury for the next Spending Review this will seek funding for capability, resource and physical countermeasures to address vulnerabilities. In the interim, HMP Long Lartin have had success with its local contingencies to deal with drones being sighted, conducting reactive searches to seize packages before prisoners retrieve and distribute items. |
HMPPS | In progress |
| 7 |
Security systems. The maintenance contractor, Amey, has been unable to restore or maintain the ageing surveillance equipment to enable it to provide the prison with adequate security cover. What measures are being taken to install and maintain effective and reliable electronic surveillance?
Repeated
Response
Regarding the security systems, due to the age of the surveillance equipment there is always some risk of faults, however the prison continues to have sufficient coverage within the prison to maintain its security. There is also ongoing work by the facilities management provider to repair equipment when it breaks down despite some difficulties with obsolete components. Where appropriate the prison does submit bids to upgrade the system and it acknowledged there has been a delay to a project being developed to upgrade the security system at HMP Long Lartin across B, C and D wings due to supply chain issues. As this is unlikely to be resolved quickly, the project will be retendered, but will remain part of the capital maintenance programme. Further to last year’s response, risk reduction meetings were held with the facilities management provider’s senior management team and it is acknowledged that the root cause of performance issues relate to recruitment and retention. Whilst there have been some improvements in communication and reactive repairs, the facilities management team remain short of permanent staff which is limiting progress. Actions are being taken to fill site the manager, regional manager, and other supervisor roles, as well as the provider investigating enhanced payment terms to attract more candidates. |
HMPPS | In progress |
| 8 |
Prison infrastructure, maintenance and projects. To which specific building and maintenance projects has funding been allocated in the next three years and in what order of priority?
Repeated
Response
There are also other projects to improve the infrastructure at HMP Long Lartin, with investment of around £9.7 million including the replacement of the high and low voltage cabling, replacing the fire and water mains, and installing macerators. There is also work ongoing to complete in-cell telephony, as well work already completed to refurbish Healthcare which is addressed within the Annex. Projects are also pending to introduce a new kitchen, with a quotation sought in the interim to make temporary repairs to the roof and to address the roofing in the centre of the prison. Turning to the night sanitation system, this is now more robust following the £8.5 million replacement project, which also fully upgraded the ablutions across A-D Wing to provide decent, fit for purpose facilities. However, the system can be susceptible to entering a fault state when subjected to abuse, for example should prisoners kick their cell doors. It is acknowledged that the only solution to provide all cells with running water and sanitation would be a refurbishment including structural changes or new replacement wings which would require significant capital funding. Whilst there is an annualised capital maintenance allocation agreed with HM Treasury this is being primarily being invested to make sure prison places remain in use and make other improvements wherever possible. It remains the case that demands for maintenance are greater than the available funding. Therefore, HM Prison and Probation Service (HMPPS) is having to prioritise bids very carefully to make best use of that funding, focusing on risk to life and risk to capacity and decency. HMPPS is developing a Long-term Prison Estate Strategy beyond the current spending review period investment. The Strategy’s proposals will be underpinned by condition surveys that are already underway to assess the fabric, cells, and critical assets at each prison. These will inform long-term forward maintenance registers, which can be prioritised against future capital budgets. |
HMPPS | In progress |
| 9 |
Amey performance. The 2022 annual report cited repeated serious failings in the performance of Amey. The Prison Service responded that ‘the contract is managed and monitored through a range of metrics and escalation processes’. The Board has found no evidence to support this claim. How will the Prison Service ensure that Amey provides a satisfactory maintenance service?
Repeated
Response
Further to last year’s response, risk reduction meetings were held with the facilities management provider’s senior management team and it is acknowledged that the root cause of performance issues relate to recruitment and retention. Whilst there have been some improvements in communication and reactive repairs, the facilities management team remain short of permanent staff which is limiting progress. Actions are being taken to fill site the manager, regional manager, and other supervisor roles, as well as the provider investigating enhanced payment terms to attract more candidates. |
HMPPS | In progress |
| 10 |
Healthcare Centre (HCC). What full programme of measures is planned to provide an acceptable level of care for inpatients?
Repeated
Response
NHS England recognises the issues within the in-patient facility and will continue to work with HMPPS to address them. The in-patient facility has undergone refurbishment to improve the standard of accommodation, including introducing new beds, toilet and sink units and flooring, as well as painting and decorating to make the environment fit for purpose. Whilst there are limitations in the types of therapeutic interventions that can be delivered in the in-patient facility, an in-patient’s policy has been agreed between the prison and Healthcare service provider which will contribute to an improved care for patients. Regular governance meetings will also continue to take place with the prison, NHS England commissioners and providers to monitor the level of care being provided. |
HMPPS | In progress |
| 11 |
Management of property. The rules for possession of property vary among prisons. Are rules covering transfer and possession of property belonging to prisoners in the LTHSE to be standardised?
Repeated
Response
Despite implementation of the Prisoners’ Property Policy Framework in September 2022, HMPPS acknowledges the Board’s continued concerns about transferring and standardising prisoners’ property. The Framework placed an emphasis on ensuring compliance with volumetric control limits, since anything within these limits will be transferred with the prisoner. Volumetric control limits apply to all prisons and the Framework contained a leaflet to explain these limits to prisoners. In addition, the introduction of the digitally recorded Person Escort Record includes a property section to accurately record the number and type of sealed property owned by and transferred with the prisoner and this has assisted with the few investigations for property that is lost in transit with PECS suppliers. During the 12 months up to April 2024 there had been no complaints relating to prisoner property received from HMP Long Lartin in relation to the loss of property attributed to PECS. The Framework also introduced a new requirement that prisons must transfer excess property within four weeks unless there are exceptional circumstances which make this impossible. An emphasis has been placed on the accurate recording of items, making clear that Governors should ensure that management checks take place to have confidence that prisoners’ property is being handled correctly and with care. Locally, HMP Long Lartin has recently put in place procedures to improve volumetric control, the handling of property in reception and better controls in the movement of property within and into the prison. However, the Governor would welcome discussing improvements further with the Board. HMPPS will also continue to monitor the impact of the new Framework going forward to look at what further improvements can be made. |
HMPPS | Implemented |
| 12 | Self-harm. What further measures can be to be taken to reduce self-harm? | Governor / Director | |
| 13 |
Security. The current unreliable and faulty security systems pose a serious safety risk. Is high priority to be given to enable repairs and improvements?
Repeated
Response
Regarding the security systems, due to the age of the surveillance equipment there is always some risk of faults, however the prison continues to have sufficient coverage within the prison to maintain its security. There is also ongoing work by the facilities management provider to repair equipment when it breaks down despite some difficulties with obsolete components. Where appropriate the prison does submit bids to upgrade the system and it acknowledged there has been a delay to a project being developed to upgrade the security system at HMP Long Lartin across B, C and D wings due to supply chain issues. As this is unlikely to be resolved quickly, the project will be retendered, but will remain part of the capital maintenance programme. |
Governor / Director | In progress |
| 14 |
Prison infrastructure, maintenance and projects. Will high priority be given, during 2024, to restoring the damaged kitchen fabric and replacing unserviceable appliances to an acceptable standard for hygienic food production? Will Amey maintenance priorities be set and monitored by prison management?
Repeated
Response
Projects are also pending to introduce a new kitchen, with a quotation sought in the interim to make temporary repairs to the roof and to address the roofing in the centre of the prison. Further to last year’s response, risk reduction meetings were held with the facilities management provider’s senior management team and it is acknowledged that the root cause of performance issues relate to recruitment and retention. Whilst there have been some improvements in communication and reactive repairs, the facilities management team remain short of permanent staff which is limiting progress. Actions are being taken to fill site the manager, regional manager, and other supervisor roles, as well as the provider investigating enhanced payment terms to attract more candidates. |
Governor / Director | In progress |
| 15 |
Litter and waste. The current cleaning process is not keeping the prison clear of litter and waste. What measures are in hand to remedy the situation?
Response
HMP Long Lartin has also re-introduced cleaning parties to clean the prison and clear litter daily which is thrown from cell windows. |
Governor / Director | Implemented |
| 16 |
Prison staffing. Will the improved staffing situation enable the return to a full and consistent regime and regular key work sessions?
Response
I was encouraged to read that prisoners have maximized the use of the comprehensive gym programme on offer and I understand that the new Governor has been making further improvements to the regime to provide prisoners with more purposeful activity, I look forward to the Board’s report on progress in the forthcoming year. |
Governor / Director | Noted |
| 17 |
Management of property. Will the Governor review and clarify the local rules, process and responsibilities for ensuring that property reaches its owner without unreasonable delay?
Repeated
Response
Despite implementation of the Prisoners’ Property Policy Framework in September 2022, HMPPS acknowledges the Board’s continued concerns about transferring and standardising prisoners’ property. The Framework placed an emphasis on ensuring compliance with volumetric control limits, since anything within these limits will be transferred with the prisoner. Volumetric control limits apply to all prisons and the Framework contained a leaflet to explain these limits to prisoners. In addition, the introduction of the digitally recorded Person Escort Record includes a property section to accurately record the number and type of sealed property owned by and transferred with the prisoner and this has assisted with the few investigations for property that is lost in transit with PECS suppliers. During the 12 months up to April 2024 there had been no complaints relating to prisoner property received from HMP Long Lartin in relation to the loss of property attributed to PECS. The Framework also introduced a new requirement that prisons must transfer excess property within four weeks unless there are exceptional circumstances which make this impossible. An emphasis has been placed on the accurate recording of items, making clear that Governors should ensure that management checks take place to have confidence that prisoners’ property is being handled correctly and with care. Locally, HMP Long Lartin has recently put in place procedures to improve volumetric control, the handling of property in reception and better controls in the movement of property within and into the prison. However, the Governor would welcome discussing improvements further with the Board. HMPPS will also continue to monitor the impact of the new Framework going forward to look at what further improvements can be made. |
Governor / Director | In progress |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 22 | 11 |
| Canteen, facility list, catalogues | 11 | 12 |
| Discipline, including adjudications, incentives scheme, sanctions | 26 | 15 |
| Equality | 3 | 12 |
| Finance, including pay, private monies, spends | 11 | 9 |
| Food and kitchens | 8 | 8 |
| Health, including physical, mental, social care | 30 | 25 |
| Letters, visits, telephones, public protection, restrictions | 19 | 19 |
| Miscellaneous | 18 | 10 |
| Property during transfer or in another facility | 20 | 21 |
| Property within the establishment | 30 | 27 |
| Purposeful activity, including education, work, training, time out of cell | 15 | 15 |
| Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, re-categorisation | 15 | 22 |
| Staff/prisoner concerns, including bullying | 38 | 37 |
| Staff/prisoner concerns, other | 21 | — |
| Transfers | 16 | 6 |
Related inspections & investigations
15 Feb 2026
HMIP · Announced
30 Sep 2024
HMIP · Unannounced
Safety 2
· Respect 2
· Activity 2
· Release 3
5 Dec 2022
HMIP · Unannounced
Safety 2
· Respect 2
· Activity 1
· Release 2
5 May 2021
PFD
Richard Ormond · State Custody related deaths | Alcohol, drug and medication related deaths
Other reports for Long Lartin
Report details
- Establishment
- Long Lartin
- Type
- Prison · Cat High Security (A/B)
- Report year
- 2023
- Published
- 7 May 2024
- Responsible body
- HMP Long Lartin
- Recommendations
- 17
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Population | 584 |
| Operational capacity | 609 |
Service providers
Canteen
DHL Group
Education
Milton Keynes College
Healthcare and pharmacy
Practice Plus Group
Maintenance
Amey
Mental health
Inclusion - Midlands Partnership NHS Foundation Trust
Social care
Worcestershire County Council
Substance misuse programme
Inclusion - Midlands Partnership NHS Foundation Trust
Visitor centre
Prison Advice and Care Trust (PACT)