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Housing Ombudsman Decisions

18,103 total decisions 13,253 maladministration found 2,407 no maladministration 167 severe cases

Formal casework decisions from the Housing Ombudsman Service on complaints against social landlords in England. Decisions include maladministration findings, reasonable redress, and cases outside jurisdiction.

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Search: "Peabody Trust" × Year: 2022 × Outcome: Reasonable_Redress ×

Showing 8 of 18,103 decisions matching "Peabody Trust"

Decisions

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Peabody Trust (202119360)

12 Sep 2022 Case 202119360 Reasonable Redress ASB/Abuse/Nuisance

The complaint is about the landlord’s handling of the resident’s reports concerning noise nuisance.

Read the original Housing Ombudsman decision via the title.

Peabody Trust 2018 (202006277)

30 Jun 2022 Case 202006277 Reasonable Redress Old Property Condition migrated-2025

The complaint is about the landlord’s response to a request for compensation in respect of its handling of repair reports.

Read the original Housing Ombudsman decision via the title.

Peabody Trust (202103149)

16 May 2022 Case 202103149 Reasonable Redress Managing Relations

The resident’s complaint was about the landlord's handling of repairs to a leak in the property and its complaint handling.

Read the original Housing Ombudsman decision via the title.

Peabody Trust (202013965)

26 Apr 2022 Case 202013965 Reasonable Redress Old Property Condition migrated-2025

The complaint is about the landlord’s response to the complainant’s request to make alterations to his property and an external wall to the building in order to install an air conditioning unit.

Read the original Housing Ombudsman decision via the title.

Peabody Trust (202013016)

28 Feb 2022 Case 202013016 Reasonable Redress Old Property Condition migrated-2025

The complaint is about the landlord’s response to a dispute from the Resident’s Association concerning the cost of major works.

Read the original Housing Ombudsman decision via the title.

Peabody Trust (202014635)

28 Feb 2022 Case 202014635 Reasonable Redress Old Property Condition migrated-2025

The complaint is about the landlord’s response to the resident’s reports about leaks and blockages at the property.

Read the original Housing Ombudsman decision via the title.

Peabody Trust (202006782)

21 Feb 2022 Case 202006782 Reasonable Redress Moving/Buying/Selling Home

The complaint is about the level of compensation the landlord offered in relation to its handling of the sale of the property.

Read the original Housing Ombudsman decision via the title.

Peabody Trust (202105170)

7 Jan 2022 Case 202105170 Reasonable Redress Estate Management

REPORT COMPLAINT 202105170 Peabody Trust 7 January 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set […]

Read the original Housing Ombudsman decision via the title.

Decisions by year

Stacked by outcome
Read the chart values
Decisions by year and outcome · full collection with a recorded date
Decision yearMaladministrationNo maladministrationOther
2019100
2020604235
2021875557544
20221,092468400
20232,222384269
20243,021247272
20254,469512708
20261,513197215

Maladministration includes partial and severe maladministration. Values are counts of published decisions.

Landlords with most published decisions

Decision counts
Clarion Housing Association Limited 919
London & Quadrant Housing Trust 634
Peabody Trust 597
London & Quadrant Housing Trust (L&Q) 488
Sanctuary Housing Association 410
Metropolitan Thames Valley Housing (MTV) 354

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Severe Maladministration (167) Maladministration (7,085) Partial (6,001) No Maladministration (2,407) Reasonable Redress (1,549) Mediation (250) Outside Jurisdiction (619)

Common topics (last 2 years)

occupancy background investigation association tenancy limited assured london borough council local authority group lives secure trust february january march april

Browse landlords by decision count

Clarion Housing Association Limited (919) London & Quadrant Housing Trust (634) Peabody Trust (597) London & Quadrant Housing Trust (L&Q) (488) Sanctuary Housing Association (410) Metropolitan Thames Valley Housing (MTV) (354) Hyde Housing Association Limited (346) Southern Housing (337) The Guinness Partnership Limited (329) Notting Hill Genesis (305) Southwark Council (301) A2Dominion Housing Group Limited (269)