Home / Sources / Housing Ombudsman
Source · Ombudsman casework

Housing Ombudsman Decisions

18,103 total decisions 13,253 maladministration found 2,407 no maladministration 167 severe cases

Formal casework decisions from the Housing Ombudsman Service on complaints against social landlords in England. Decisions include maladministration findings, reasonable redress, and cases outside jurisdiction.

Clear all
Search: "Hyde Housing Association Limited" × Year: 2022 × Outcome: Reasonable_Redress ×

Showing 7 of 18,103 decisions matching "Hyde Housing Association Limited"

Decisions

Most recent first

Hyde Housing Association Limited (202127047)

16 Aug 2022 Case 202127047 Reasonable Redress Old Property Condition migrated-2025

The complaint is about the landlord’s response to the resident’s report of a leak underneath her kitchen sink and the subsequent repair issues.

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202122199)

20 Jul 2022 Case 202122199 Reasonable Redress ASB/Abuse/Nuisance

The complaint is about the landlord’s handling of the resident’s reports of noise nuisance from a neighbouring property.

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202104441)

26 May 2022 Case 202104441 Reasonable Redress Old Property Condition migrated-2025

The complaint concerns how the landlord responded to the resident’s reports of leaks into the property and how it handled repairs to resolve the issue.

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202011955)

1 Apr 2022 Case 202011955 Reasonable Redress Information and data management

The complaint is about: The completeness of information/disclosure provided to the resident’s legal team as part of the disrepair claim. The landlord's views of the facts of the case and the subsequent level of compensation.

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202004890)

8 Feb 2022 Case 202004890 Reasonable Redress Financial

The complaint is about the landlord's response to: The leaseholder’s request for information regarding service charges. The leaseholder’s complaint. All the landlord’s complaint responses were outside of the timescales given in its complaints policy. The delay in the first response was not particularly unreasonable in the context of the first …

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202113286)

27 Jan 2022 Case 202113286 Reasonable Redress Old Property Condition migrated-2025

The complaint is about the landlord’s handling of the resident’s reports of a faulty boiler.

Read the original Housing Ombudsman decision via the title.

Decisions by year

Stacked by outcome
Read the chart values
Decisions by year and outcome · full collection with a recorded date
Decision yearMaladministrationNo maladministrationOther
2019100
2020604235
2021875557544
20221,092468400
20232,222384269
20243,021247272
20254,469512708
20261,513197215

Maladministration includes partial and severe maladministration. Values are counts of published decisions.

Landlords with most published decisions

Decision counts
Clarion Housing Association Limited 919
London & Quadrant Housing Trust 634
Peabody Trust 597
London & Quadrant Housing Trust (L&Q) 488
Sanctuary Housing Association 410
Metropolitan Thames Valley Housing (MTV) 354

Browse by year

2026 2025 2024 2023 2022 2021 2020 2019

Browse by outcome

Severe Maladministration (167) Maladministration (7,085) Partial (6,001) No Maladministration (2,407) Reasonable Redress (1,549) Mediation (250) Outside Jurisdiction (619)

Common topics (last 2 years)

occupancy background investigation association tenancy limited assured london borough council local authority group lives secure trust february january march april

Browse landlords by decision count

Clarion Housing Association Limited (919) London & Quadrant Housing Trust (634) Peabody Trust (597) London & Quadrant Housing Trust (L&Q) (488) Sanctuary Housing Association (410) Metropolitan Thames Valley Housing (MTV) (354) Hyde Housing Association Limited (346) Southern Housing (337) The Guinness Partnership Limited (329) Notting Hill Genesis (305) Southwark Council (301) A2Dominion Housing Group Limited (269)