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Housing Ombudsman Decisions

18,103 total decisions 13,253 maladministration found 2,407 no maladministration 167 severe cases

Formal casework decisions from the Housing Ombudsman Service on complaints against social landlords in England. Decisions include maladministration findings, reasonable redress, and cases outside jurisdiction.

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Search: "Hyde Housing Association Limited" × Year: 2021 × Outcome: Outside_Jurisdiction ×

Showing 5 of 18,103 decisions matching "Hyde Housing Association Limited"

Decisions

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Hyde Housing Association Limited (202102587)

21 Oct 2021 Case 202102587 Outside Jurisdiction Financial

The complaint is about an increase of rent, which the resident believes has been set too high.

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202103486)

23 Sep 2021 Case 202103486 Outside Jurisdiction Estate Management

The complaint is about the landlord's handling of the residents’ request to change parking bays by varying their lease.

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202008966)

12 Aug 2021 Case 202008966 Outside Jurisdiction Financial

The complaint is about the level and reasonableness of service charges at the property, including, and in particular, in relation to fire and safety charges and the landlord’s administration of the service charge account overall, including it charging for services not received and making errors in its calculations and charging …

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (202012315)

29 Jul 2021 Case 202012315 Outside Jurisdiction ASB/Abuse/Nuisance

The complaint is about the landlord’s handling of the resident’s anti-social behaviour (ASB) reports between 2017 and 2019.

Read the original Housing Ombudsman decision via the title.

Hyde Housing Association Limited (201909034)

20 Jul 2021 Case 201909034 Outside Jurisdiction Financial

The complaint concerns the level and reasonableness of the service charges.

Read the original Housing Ombudsman decision via the title.

Decisions by year

Stacked by outcome
Read the chart values
Decisions by year and outcome · full collection with a recorded date
Decision yearMaladministrationNo maladministrationOther
2019100
2020604235
2021875557544
20221,092468400
20232,222384269
20243,021247272
20254,469512708
20261,513197215

Maladministration includes partial and severe maladministration. Values are counts of published decisions.

Landlords with most published decisions

Decision counts
Clarion Housing Association Limited 919
London & Quadrant Housing Trust 634
Peabody Trust 597
London & Quadrant Housing Trust (L&Q) 488
Sanctuary Housing Association 410
Metropolitan Thames Valley Housing (MTV) 354

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Browse by outcome

Severe Maladministration (167) Maladministration (7,085) Partial (6,001) No Maladministration (2,407) Reasonable Redress (1,549) Mediation (250) Outside Jurisdiction (619)

Common topics (last 2 years)

occupancy background investigation association tenancy limited assured london borough council local authority group lives secure trust february january march april

Browse landlords by decision count

Clarion Housing Association Limited (919) London & Quadrant Housing Trust (634) Peabody Trust (597) London & Quadrant Housing Trust (L&Q) (488) Sanctuary Housing Association (410) Metropolitan Thames Valley Housing (MTV) (354) Hyde Housing Association Limited (346) Southern Housing (337) The Guinness Partnership Limited (329) Notting Hill Genesis (305) Southwark Council (301) A2Dominion Housing Group Limited (269)