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Housing Ombudsman Decisions

18,103 total decisions 13,253 maladministration found 2,407 no maladministration 167 severe cases

Formal casework decisions from the Housing Ombudsman Service on complaints against social landlords in England. Decisions include maladministration findings, reasonable redress, and cases outside jurisdiction.

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Search: "A2Dominion Housing Group Limited" × Year: 2022 × Outcome: Maladministration ×

Showing 11 of 18,103 decisions matching "A2Dominion Housing Group Limited"

Decisions

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A2Dominion Housing Group Limited (202202700)

15 Dec 2022 Case 202202700 Maladministration Old Property Condition migrated-2025

The landlord’s handling of the residents’ reports of ongoing water ingress from their bedroom window.

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A2Dominion Housing Group Limited (202016099)

14 Nov 2022 Case 202016099 Maladministration Managing Relations

The complaint is about the landlord’s handling of: The resident’s reports of a defective boiler. The associated complaint.

Read the original Housing Ombudsman decision via the title.

A2Dominion Housing Group Limited (202101199)

27 Oct 2022 Case 202101199 Maladministration Old Property Condition migrated-2025

The complaint is regarding the landlord’s response to the resident’s reports of damp and mould in the property.

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A2Dominion Housing Group Limited (202013653)

22 Sep 2022 Case 202013653 Maladministration Old Complaints Handling categories

The complaint is about: The landlord’s response to the resident’s request about a driveway adaptation. The handling of the complaint at stage two.

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A2Dominion Housing Group Limited (202127034)

12 Sep 2022 Case 202127034 Maladministration Old Property Condition migrated-2025

The complaint is about the landlord’s response to the resident’s reports of damp and mould.

Read the original Housing Ombudsman decision via the title.

A2Dominion Housing Group Limited (202126092)

2 Sep 2022 Case 202126092 Maladministration Managing Relations

The complaint is about: The landlord’s handling of outstanding repairs works due to damp issues within the property. The landlord’s handling of the associated complaint.

Read the original Housing Ombudsman decision via the title.

A2Dominion Housing Group Limited (202110737)

30 Aug 2022 Case 202110737 Maladministration Health and Safety (inc. building safety)

The complaint is about the landlord’s: Handling of the resident’s concerns about the fire protection works. Complaint handling.

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A2Dominion Housing Group Limited (202111942)

12 Aug 2022 Case 202111942 Maladministration Managing Relations

The complaint is about: The landlord’s response to the resident’s reports about its handling of ventilation repairs in her property. The landlord’s complaint handling.

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A2Dominion Housing Group Limited (202123950)

11 Jul 2022 Case 202123950 Maladministration Estate Management

The complaint is about the landlord’s handling of repairs to pavement slabs in a communal area outside the resident’s property.

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A2Dominion Housing Group Limited (202114719)

8 Apr 2022 Case 202114719 Maladministration Managing Relations

The resident complained about the landlord’s handling of her: Transfer request. Associated complaint.

Read the original Housing Ombudsman decision via the title.

A2Dominion Housing Group Limited (202009687)

31 Mar 2022 Case 202009687 Maladministration Old Estate Management categories

The complaint is about the landlord’s response to the resident’s report about the standard of cleaning and maintenance in the communal areas, including the bin store.

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Decisions by year

Stacked by outcome
Read the chart values
Decisions by year and outcome · full collection with a recorded date
Decision yearMaladministrationNo maladministrationOther
2019100
2020604235
2021875557544
20221,092468400
20232,222384269
20243,021247272
20254,469512708
20261,513197215

Maladministration includes partial and severe maladministration. Values are counts of published decisions.

Landlords with most published decisions

Decision counts
Clarion Housing Association Limited 919
London & Quadrant Housing Trust 634
Peabody Trust 597
London & Quadrant Housing Trust (L&Q) 488
Sanctuary Housing Association 410
Metropolitan Thames Valley Housing (MTV) 354

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Browse by outcome

Severe Maladministration (167) Maladministration (7,085) Partial (6,001) No Maladministration (2,407) Reasonable Redress (1,549) Mediation (250) Outside Jurisdiction (619)

Common topics (last 2 years)

occupancy background investigation association tenancy limited assured london borough council local authority group lives secure trust february january march april

Browse landlords by decision count

Clarion Housing Association Limited (919) London & Quadrant Housing Trust (634) Peabody Trust (597) London & Quadrant Housing Trust (L&Q) (488) Sanctuary Housing Association (410) Metropolitan Thames Valley Housing (MTV) (354) Hyde Housing Association Limited (346) Southern Housing (337) The Guinness Partnership Limited (329) Notting Hill Genesis (305) Southwark Council (301) A2Dominion Housing Group Limited (269)