Source · Scotland · Fatal Accident Inquiry
John Willock
Scotland · FAI
Reference: B1172-11
Published: 7 Oct 2013
Sheriff: Sheriff C.W. Pettigrew
Sheriffdom: North Strathclyde
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Court recommendations
Identified
Responses identified
0
8-week deadline
2 Dec 2013
Section 28 status
Response pending
Recommendations
I trust that these two Recommendations will be fully implemented and that the consequential amendments to Process 18 become operational in the near future.
(i) Call Handlers and Nurse Advisors within NHS 24 should ask open questions of a caller with a view to forming a “holistic view” of the patient’s overall health and wellbeing; (ii) Nurse Advisors within NHS 24 should check the call history of every caller; and (iii) NHS 24 should undertake a review of whether or not it is in the best interests of patients that Nurse Advisors cannot directly access the OOHS’ GP’s records.
(i) Call Handlers and Nurse Advisors within NHS 24 should ask open questions of a caller with a view to forming a “holistic view” of the patient’s overall health and wellbeing; (ii) Nurse Advisors within NHS 24 should check the call history of every caller; and (iii) NHS 24 should undertake a review of whether or not it is in the best interests of patients that Nurse Advisors cannot directly access the OOHS’ GP’s records.
Under section 28 of the 2016 Act, each recipient of a recommendation must respond within 8 weeks.
The window from publication ran to 2 December 2013.
See how we track responses.
Section 28 responses
Response pendingNo response has been identified on the case landing page yet. The 8-week window has closed without a published response or non-response notice.
Determination details
- Reference
- B1172-11
- Published
- 7 October 2013
- Sheriff
- Sheriff C.W. Pettigrew
- Sheriffdom
- North Strathclyde
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About FAIs
Fatal Accident Inquiries are held under the
2016 Act
before a sheriff. They are mandatory for deaths in custody and at work.
The sheriff may make recommendations under s.26(1)(b); recipients must respond within 8 weeks under
s.28. See the methodology page for detail.