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Oakwood

Provider Surrey and Borders Partnership NHS Foundation Trust Type NHS Healthcare Organisation Region South East Last inspected 24 Apr 2023

Archived This service was archived (deregistered) by CQC on 3 Mar 2026. The ratings below are historical and do not reflect a current service.

Location rating: Inadequate  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 24 April 2023. Ratings extracted from individual reports are shown separately below.

Safe
Inadequate
Effective
Inadequate
Caring
Inadequate
Responsive
Inadequate
Well-led
Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 24 April 2023
Rating extracted from this report: Inadequate
Actions indexed: 6 must-do

Read this inspection PDF

AI-extracted 3 Jun 2026

Earlier inspection findings

pre-2024 framework · 6 must-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Caring
The provider must ensure people are consistently treated with respect.
Regulation: Regulation 10 HSCA RA Regulations 2014 Dignity and respect
⚠ The provider had failed to ensure people were consistently treated with respect.
Must-do action 2 of 6
Must do
Effective
The provider must ensure the principles of the Mental Capacity Act 2005 are followed.
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The provider had failed to ensure the principles of the Mental Capacity Act 2005 were followed.
Must-do action 3 of 6
Must do
Safe
The provider must ensure people are supported by staff with the required knowledge and skill and that staff receive the training and support required to support them in their roles.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The provider had failed to ensure people were supported by staff with the required knowledge and skill and that staff received the training and support required to support them in their roles.
Must-do action 4 of 6
Must do
Effective
The provider must ensure people's needs are thoroughly assessed, that best practice guidance is followed, that people are supported to maintain a healthy weight and are provided choices in relation to their food and that people's health care needs are robustly assessed and monitored in line with people's needs. The provider must also ensure people have opportunities to do things they enjoyed.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ The provider had failed to ensure people's needs were thoroughly assessed, that best practice guidance was followed, that people were supported to maintain a healthy weight and were provided choices in relation to their food and that people's health care needs were robustly assessed and monitored in line with people's …
Must-do action 5 of 6
Must do
Safe
The provider must ensure robust safety, risk management and medicines practices are in place.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to ensure robust safety, risk management and medicines practices were in place.
Must-do action 6 of 6
Must do
Well-led
The provider must ensure robust oversight and good governance.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider had failed to ensure robust oversight and good governance