Source · CQC inspection
Hove Polyclinic
Provider Brighton and Sussex University Hospitals NHS Trust
Type NHS Healthcare Organisation
Region South East
Last inspected 20 May 2014
Overall rating: Good View full CQC report
Domain ratings
Safe
Good
Effective
Not Yet Rated
Caring
Good
Responsive
Requires Improvement
Well-led
Good
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Responsive
Ensure that effective systems are in place through the Hub, so that patients needing urgent referrals for assessment or treatment are dealt with promptly.
Should-do actions (5)
Should-do action 1 of 5
Should do
Well-led
Ensure that there are systems in place to communicate necessary performance data to relevant clinic staff to enable them to more effectively manage the outpatient service at Hove Polyclinic.
Should-do action 2 of 5
Should do
Well-led
Ensure that there is feedback and communication from the medical records department to Hove Polyclinic.
Should-do action 3 of 5
Should do
Well-led
Ensure that Hove Polyclinic is part of a wider clinical governance framework for outpatients services across the trust.
Should-do action 4 of 5
Should do
Well-led
Ensure that staff are supported to attend appropriate internal and external training courses and are provided with time and resources that are fair and equitable to the individual staff member, the department and the trust as a whole.
Should-do action 5 of 5
Should do
Responsive
Ensure that Hove Polyclinic reviews the directional signage in relation to people who are visually impaired.