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Kent & Canterbury Hospital

Provider East Kent Hospitals University NHS Foundation Trust Type NHS Healthcare Organisation Region South East Last inspected 5 Aug 2021

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location under the inspection framework, last inspected 5 August 2021. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Location
Date: 5 August 2021
Rating extracted from this report: Requires Improvement
Actions indexed: 4 must-do 2 should-do

Read this inspection PDF

AI-extracted 3 Jun 2026

Earlier inspection findings

pre-2024 framework · 4 must-do 2 should-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Safe
The trust must ensure that staff fully complete fluid balance chart for all patient that need them.
Regulation: Regulation 12 (Safe care and treatment)
⚠ Staff did not always keep detailed records of patients’ care and treatment and records were not always clear.
Must-do action 2 of 4
Must do
Safe
The trust must ensure staff maintain comprehensive records of deprivation of liberty safeguards.
Regulation: Regulation 12 (Safe care and treatment)
⚠ We found staff did not always follow this process. In one set of notes, staff had documented the patient required a Deprivation of Liberty Safeguard (DoLS) assessment and recorded a DoLS was in place. However, we could not find a completed DoLS checklist, the DoLS application, the outcome of the …
Must-do action 3 of 4
Must do
Safe
The trust must ensure that all patients receive all required risk assessments without delay on their admission to hospital, that these are kept updated and staff record all mitigating actions.
Regulation: Regulation 12 (Safe care and treatment)
⚠ Staff did not always complete comprehensive risk assessments upon patient admission. Staff did not always update risk assessments for each patient and did not always record what actions they had taken to mitigate any risks.
Must-do action 4 of 4
Must do
Safe
The trust must consider how to improve consistence in their approach to managing sepsis.
Regulation: Regulation 12 (Safe care and treatment)
⚠ Staff did not always follow the trust’s deteriorating patient guidance.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
The trust should continue to improve compliance with COVID-19 swabbing, especially on day three.
Should-do action 2 of 2
Should do
Safe
The trust should ensure that all staff complete their mandatory training.