Source · CQC inspection

Royal Victoria Hospital

Provider East Kent Hospitals University NHS Foundation Trust Type NHS Healthcare Organisation Region South East Last inspected 18 Nov 2015

Overall rating: Good View full CQC report

Domain ratings

Five CQC key questions

Safe

Good

Effective

Not Yet Rated

Caring

Good

Responsive

Requires Improvement

Well-led

Good

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

The Trust must ensure that all taps in clinical rooms are working effectively.

⚠ In rooms G012, G012A, G023, G005, G024, G004, G025, G002 the taps activated when a hand was put in front of the sensor but stopped running during normal hand washing. To reactivate the tap the hands had to be moved to the back of the sink to activate the tap …

Must-do action 2 of 2

Must do

Safe

The Trust should ensure that clinical areas are not carpeted. Where clinical areas are carpeted they must be managed with effective risk assessment and cleaning regimes.

⚠ In room 1002 the carpet was worn and had visible dirt and stains. All clinical rooms should have vinyl fitted. The Department of Health (DOH) Health Building Note 00-09: Infection control in the built environment 3.115 states that, ‘Carpets should not be used in clinical areas. Risk assessments including Infection …

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1

Should do

Responsive

The Trust should continue to improve Referral to Treatment times across all specialities to ensure that patients are treated in an acceptable timeframe following referral to the service.