Home / Sources / CQC / Princes Medical Centre
Index live
Source · CQC inspection

Princes Medical Centre

Provider Humber Teaching NHS Foundation Trust Type NHS Healthcare Organisation Region Yorkshire & Humberside Last inspected 18 Feb 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 5 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
Care and treatment must be provided in a safe way for service users.
Regulation: Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
⚠ Assessments of the risks to the health and safety of service users of receiving care or treatment were not being carried out. In particular: Arrangements were not always followed to respond appropriately and in good time to people's changing needs. For example, patients identified by search as having a potential …
Must-do action 2 of 2
Must do
Well-led
Systems or processes must be established and operated effectively to ensure compliance with the requirements of the fundamental standards as set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Regulation: Regulation 17 HSCA (RA) Regulations 2014 Good governance
⚠ The systems or processes that enabled the registered person to assess, monitor and improve the quality and safety of the services being provided were not always effective. In particular: The audit system and process did not always identify where quality and/or safety was being compromised in areas such as clinical …

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Well-led
Review the staffing levels allocated to the practice.
Should-do action 2 of 5
Should do
Effective
Continue to monitor and take actions to improve the uptake for childhood immunisations and cervical cancer screening for women at the practice.
Should-do action 3 of 5
Should do
Effective
Continue to monitor and take action to address backlogs to patient reviews.
Should-do action 4 of 5
Should do
Responsive
Continue to explore ways of establishing a Patient Participation Group.
Should-do action 5 of 5
Should do
Responsive
Continue to explore ways of improving communication barriers and making information more accessible.

Location details

CQC ID: RV9Y6
Local authority: Kingston upon Hull, City of
Region: Yorkshire & Humberside

Inspection report

Type: Comprehensive inspection
Date: 18 February 2022
Rating: Requires improvement
Actions: 2 must-do 5 should-do
AI-extracted 3 Jun 2026