Source · CQC inspection

St Mark's Hospital

Provider North West London Hospitals NHS Trust Type NHS Healthcare Organisation Region London Last inspected 20 May 2014

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 3 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Safe
Ensure that there are adequate numbers of medical and nursing staff on Frederick Salmon Ward to provide care for patients.
⚠ There was inadequate staffing on Frederick Salmon Ward. On FSW there were severe nursing staff shortages, leading to staff being very busy and four beds being closed because it was unsafe to keep them open. Medical cover was also very thin on the ground, causing junior doctors to work very …

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Safe
Review the discharge arrangements for patients transferring from HDU facilities, to ensure appropriately trained staff are available to provide safe care.
Should-do action 2 of 3
Should do
Effective
Review the availability of elective surgery allocations.
Should-do action 3 of 3
Should do
Responsive
Review the booking of outpatients appointments to reduce the cancellations and waiting times experienced by patients.

Location details

CQC ID: RV8M2
Local authority: Brent
Region: London

Inspection report

Type: Comprehensive inspection
Date: 20 May 2014
Rating: Requires improvement
Actions: 1 must-do 3 should-do
AI-extracted 3 Jun 2026