Source · CQC inspection
Home First - Moorlands
Provider Midlands Partnership University NHS Foundation Trust
Type NHS Healthcare Organisation
Region West Midlands
Last inspected 11 Jun 2019
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Well-led
The provider had failed to act on feedback to ensure people were supported by a regular team of the same staff and systems had failed to identify areas for improvement to the quality of people's care.
Must-do action 2 of 2
Must do
Safe
People were not supported by a consistent team. Staffing rotas did not enable staff to get to calls on time and staff deployment meant they did not get to know people well.
Should-do actions (1)
Should-do action 1 of 1
Should do
Well-led
People should be supported by a regular staff team.