Source · CQC inspection

Basingstoke and North Hampshire Hospital

Provider Hampshire Hospitals NHS Foundation Trust Type NHS Healthcare Organisation Region South East Last inspected 29 Jan 2026

Overall rating: Good  View full CQC report

Domain ratings

Five CQC key questions
Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Good
Well-led
Good

Current CQC assessment

Single Assessment Framework

From 2024 CQC rates services through ongoing assessments rather than comprehensive inspections.

Good Assessed 29 January 2026
The service is performing well and meeting our expectations.
At our last inspection the overall location rating was good. At this inspection, the location rating has remained good.Date of assessment: 1 July to 31 August 2025. Basingstoke and North Hampshire Hospital provides a range of NHS hospital services. This assessment looked at Urgent and Emergency Services due to information of concern we had received, which we rated as requires improvement. The rating of Urgent and Emergency Services has been combined with the ratings of the other services from the last inspections. See our previous reports to get a full …

Ratings by service

Maternity
Good
Nov 2025
Urgent and emergency services
Requires Improvement
May 2025

Regulatory breaches & enforcement

Current-framework "must do" equivalent

Breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, stated verbatim in the CQC assessment.

Breaches identified (4)

Breach Safe
At this assessment we identified breaches of regulations in relation to Safe Care and Treatment and Good Governance.
Regulation: Regulation 12 (Safe care and treatment) · 29 Jan 2026
Breach Safe
We found 2 breaches of the regulations in relation to safe care and treatment, and good governance.
Regulation: Regulation 12 (Safe care and treatment) · 29 Jan 2026
Breach Overall
This was a follow up assessment following breaches of regulations found in November 2021.
· 26 Nov 2025
Breach Overall
The breaches were around the reduced quality of care or people’s experiences.
· 26 Nov 2025

Earlier inspection findings

pre-2024 framework · 8 must-do 5 should-do

Must-do actions (8)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 8
Must do
Safe
The trust must ensure all staff identify and treat sepsis in a timely way according to trust policy and national guidelines.(Regulation12(1)).
Regulation: Regulation 12(1)
⚠ Staff did not always identify and treat sepsis in line with national guidance. A woman on the labour ward recorded two separate temperatures but this did not trigger the sepsis protocol. There was a recent serious incident where sepsis screening and treatment did not follow trust policy.
Must-do action 2 of 8
Must do
Safe
The trust must ensure the environment meets national guidance and is able to be cleaned effectively to maintain infection control standards.(Regulation12(1)).
Regulation: Regulation 12(1)
⚠ Cleaning records were not always completed, some equipment was visibly dusty (e.g., resuscitaire), and there were four holes in the floor of the labour ward.
Must-do action 3 of 8
Must do
Safe
The service must ensure regular checks on emergency and essential equipment are carried out.(Regulation12(1)).
Regulation: Regulation 12(1)
⚠ Daily safety checks of essential equipment (emergency trolleys, emergency bags, resuscitaires, defibrillators) were not consistently carried out. Expired medicines and sterile gloves were found, and a defibrillator fault was not recorded or actioned.
Must-do action 4 of 8
Must do
Safe
The trust must ensure the security arrangements for the maternity unit and staff only areas of the maternity unit keep women and babies safe.(Regulation12(1)).
Regulation: Regulation 12(1)
⚠ The maternity unit and staff-only areas lacked adequate security arrangements. Staff allowed inspectors to enter without identification or purpose, and the maternity theatre changing rooms were accessible without security.
Must-do action 5 of 8
Must do
Safe
The trust must ensure national guidelines are followed when screening women for a risk of domestic violence and trust policy reflects this.(Regulation13(1)&13(2)).
Regulation: Regulation 13(1)&13(2)
⚠ Staff did not always carry out domestic violence screening at every contact with pregnant women, especially if a partner was present. The trust policy did not meet national guidelines recommending opportunities to discuss concerns at every antenatal appointment.
Must-do action 6 of 8
Must do
Well-led
The trust must ensure data is managed so it is up to date, reliable and can aid decisions about risk and performance in the service. Midwifery red flag reporting must accurately reflects risk.Regulation17(1).
Regulation: Regulation 17(1)
⚠ Data was not always up-to-date, reliable, or used effectively for decision-making. The maternity risk register was not always correctly rated or updated (e.g., staffing risks). Midwifery red flag reporting did not accurately reflect delays in inductions of labour.
Must-do action 7 of 8
Must do
Well-led
The trust must ensure that they gather and share learning from incidents to evaluate and improve the service (Regulation17).
Regulation: Regulation 17
⚠ The service did not manage safety incidents well. Staff did not consistently receive feedback or see lessons learned shared effectively. Serious incident investigations often did not identify effective immediate and long-term actions to prevent reoccurrence.
Must-do action 8 of 8
Must do
Safe
The trust must ensure that staffing levels are managed across the midwifery service to ensure the safety of women and babies.(Regulation18(1).
Regulation: Regulation 18(1)
⚠ There were not always enough staff with the right qualifications, skills, training, and experience. Staffing levels were below required numbers, leading to student midwives being left alone with patients, one midwife responsible for 11 women and 12 babies, and delays in elective caesarean sections and inductions of labour. Acuity tools …

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Effective
The trust should ensure there are clinical guidelines for reduced fetal movements, out of hours attendance and the triage system.(Regulation12).
Regulation: Regulation 12
Should-do action 2 of 5
Should do
Effective
The trust should ensure staff do not undertake roles outside of their competence level(Regulation12).
Regulation: Regulation 12
Should-do action 3 of 5
Should do
Effective
The trust should ensure all staff receive an appraisal(Regulation12).
Regulation: Regulation 12
Should-do action 4 of 5
Should do
Safe
The service should ensure the four recommendations to reduce the risk of COVID-19 for women from a BAME background are implemented.(Regulation12).
Regulation: Regulation 12
Should-do action 5 of 5
Should do
Safe
The trust should ensure staff complete mandatory, safeguarding and any additional role specific training in line with the trust target.(Regulation18).
Regulation: Regulation 18

Location details

CQC ID: RN506
Local authority: Hampshire
Region: South East

Inspection report

Type: Location
Date: 28 January 2022
Rating: Requires improvement
Actions: 8 must-do 5 should-do
AI-extracted 2 Jun 2026

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