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Sunderland Eye Infirmary

Provider City Hospitals Sunderland NHS Foundation Trust Type NHS Healthcare Organisation Region North East

Archived This service was archived (deregistered) by CQC on 5 Apr 2019. The ratings below are historical and do not reflect a current service.

Location rating: Good  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location. Ratings extracted from individual reports are shown separately below.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Rating extracted from this report: Good
Actions indexed: 1 must-do 6 should-do

Read this inspection PDF

AI-extracted 2 Jun 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 6 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Safe
Ensure that patient group directions (PGDs), which are written instructions for the supply or administration of medicines to groups of patients whomay not be individually identified before presentation for treatment, are updated and monitored in line with the trust’s policy
⚠ PGDs, which are written instructions for the supply or administration of medicines to groups of patients whomay not be individually identified before presentation for treatment, were not updated and monitored in line with the trust’s policy.

Should-do actions (6)

Recommended improvements to enhance service quality.

Should-do action 1 of 6
Should do
Safe
Review the storage of medical records within this hospital.
Should-do action 2 of 6
Should do
Effective
Develop mechanisms for reviewing and if necessary updating patient information, particularly in the outpatient department.
Should-do action 3 of 6
Should do
Responsive
Introduce patient surveys specific to the outpatient department.
Should-do action 4 of 6
Should do
Effective
Review the participation in audits, including clinical audits in the A&E department.
Should-do action 5 of 6
Should do
Safe
Review the arrangements for the role of the Eye Infirmary when dealing with major incident/events across the trust.
Should-do action 6 of 6
Should do
Responsive
Review the practice of recording complaints in patients’ notes in line with best practice guidance.