Source · CQC inspection
Sunderland Eye Infirmary
Provider City Hospitals Sunderland NHS Foundation Trust
Type NHS Healthcare Organisation
Region North East
Overall rating: Good View full CQC report
Domain ratings
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Safe
Ensure that patient group directions (PGDs), which are written instructions for the supply or administration of medicines to groups of patients whomay not be individually identified before presentation for treatment, are updated and monitored in line with the trust’s policy
Should-do actions (6)
Should-do action 1 of 6
Should do
Safe
Review the storage of medical records within this hospital.
Should-do action 2 of 6
Should do
Effective
Develop mechanisms for reviewing and if necessary updating patient information, particularly in the outpatient department.
Should-do action 3 of 6
Should do
Responsive
Introduce patient surveys specific to the outpatient department.
Should-do action 4 of 6
Should do
Effective
Review the participation in audits, including clinical audits in the A&E department.
Should-do action 5 of 6
Should do
Safe
Review the arrangements for the role of the Eye Infirmary when dealing with major incident/events across the trust.
Should-do action 6 of 6
Should do
Responsive
Review the practice of recording complaints in patients’ notes in line with best practice guidance.