Source · CQC inspection
Thornley Street Medical Centre
Provider The Royal Wolverhampton NHS Trust
Type NHS Healthcare Organisation
Region West Midlands
Last inspected 19 Dec 2018
Overall rating: Good View full CQC report
Domain ratings
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good
Earlier inspection findings
Should-do actions (8)
Should-do action 1 of 8
Should do
Safe
Ensure that reception staff are aware of how to prioritise patients that may present with severe infection or sepsis.
Should-do action 2 of 8
Should do
Effective
Improve the uptake of cervical screening.
Should-do action 3 of 8
Should do
Caring
Continue to identify carers and establish what support they need.
Should-do action 4 of 8
Should do
Safe
Carry out a risk assessment to assess whether the practice needed to keep in stock a medicine to treat croup in children.
Should-do action 5 of 8
Should do
Caring
Collect information in relation to the Accessible Information Standard (a requirement to make sure that patients and their carers can access and understand the information that they are given) at the point of registration and improve staff awareness of this standard.
Should-do action 6 of 8
Should do
Well-led
Improve communication and information sharing with all staff.
Should-do action 7 of 8
Should do
Safe
Ensure staff files included details of staff vaccination and immunisation history.
Should-do action 8 of 8
Should do
Well-led
Consider developing a documented business plan to support the vision and strategy and achieve objectives.