Source · CQC inspection
West Park Surgery
Provider The Royal Wolverhampton NHS Trust
Type NHS Healthcare Organisation
Region West Midlands
Last inspected 9 Jul 2018
Overall rating: Good View full CQC report
Domain ratings
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good
Earlier inspection findings
Should-do actions (4)
Should-do action 1 of 4
Should do
Responsive
Ensure that all complaints are investigated and responded to in line with agreed policies and procedures.
Should-do action 2 of 4
Should do
Safe
Develop a written protocol for the management of test results.
Should-do action 3 of 4
Should do
Safe
Include training for new clinical staff on the role of a chaperone in the induction programme.
Should-do action 4 of 4
Should do
Caring
Improve the number of carers registered.