Source · CQC inspection
New Cross Hospital
Provider The Royal Wolverhampton NHS Trust
Type NHS Healthcare Organisation
Region West Midlands
Last inspected 27 Mar 2026
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Good
Current CQC assessment
Requires Improvement
The service is not performing as well as it should and we have told the service how it must improve.
Ratings by service
Urgent and emergency services
Requires Improvement
Maternity
Good
Regulatory breaches & enforcement
Letter of intent
Overall
We issued the service with a letter of intent for possible urgent enforcement action on 2 December 2025 and issued a further letter of intent on 4 December 2025 as further questions needed answering.
Warning notice
Overall
Date of the on-site assessment was 29 October and 30 October 2024.
Breaches identified (2)
Breach
Caring
The service was in breach of the legal regulations relating to safe care and treatment, dignity and respect, and governance.
Breach
Overall
During the assessment we found 2 breaches of regulation.
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Safe
The service must ensure women telephoning the triage service have rapid access to an initial assessment by suitably trained and qualified staff.
Must-do action 2 of 2
Must do
Safe
The service must ensure they maintain safe staffing numbers in all areas of the maternity service.
Should-do actions (7)
Should-do action 1 of 7
Should do
Safe
The trust should ensure that all staff complete mandatory training and role specific training in a timely way.
Should-do action 2 of 7
Should do
Safe
The trust should ensure all emergency equipment checks are carried out in line with trust policy.
Should-do action 3 of 7
Should do
Safe
The service should ensure the emergency buzzer is audible in every area.
Should-do action 4 of 7
Should do
Safe
The service should ensure the ventilation system in the consultant led delivery suite complies with the standards set out in the Healthcare Technical Memorandum and that all risks from waste aesthetic gasses are adequately mitigated.
Should-do action 5 of 7
Should do
Safe
The service should ensure all medicines are always stored safely.
Should-do action 6 of 7
Should do
Safe
The service should ensure there is a continued improvement in the system of review for all cardiotocography fetal monitoring, including appropriate documentation of Fresh Eyes checks.
Should-do action 7 of 7
Should do
Well-led
The service should ensure policies and guidelines are updated and available to staff within agreed timescales. Local guidelines differing from national guidelines should have been risk assessed.