Source · CQC inspection

Royal Eye Infirmary

Provider University Hospitals Plymouth NHS Trust Type NHS Healthcare Organisation Region South West Last inspected 8 May 2026

Overall rating: Requires Improvement

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Good

Well-led

Requires Improvement

Current CQC assessment

Single Assessment Framework

From 2024 CQC rates services through ongoing assessments rather than comprehensive inspections.

Requires Improvement Assessed 8 May 2026

The service is not performing as well as it should and we have told the service how it must improve.

We assessed Royal Eye Infirmary from 15 to 16 October 2025. We assessed 4 assessment service groups at this location due to no previous ratings at the location. Royal Eye Infirmary was registered with CQC to deliver the regulated activities: Treatment of disease disorder or injury, surgical procedures and diagnostic imaging. The provider had a Nominated Individual. We assessed 33 quality statements for each of the 4 assessment service groups: surgery, urgent and emergency care, outpatients, and services for children and young people. We visited the following areas as part …

Ratings by service

Outpatients

Requires Improvement

Oct 2025

Services for children & young people

Requires Improvement

Oct 2025

Surgery

Requires Improvement

Oct 2025

Urgent and emergency services

Requires Improvement

Oct 2025

Outpatients

Requires Improvement

Sep 2025

Services for children & young people

Requires Improvement

Sep 2025

Surgery

Requires Improvement

Sep 2025

Urgent and emergency services

Requires Improvement

Sep 2025

Outpatients

Requires Improvement

Aug 2025

Outpatients

Requires Improvement

Aug 2025

Services for children & young people

Requires Improvement

Aug 2025

Services for children & young people

Requires Improvement

Aug 2025

Surgery

Requires Improvement

Aug 2025

Surgery

Requires Improvement

Aug 2025

Urgent and emergency services

Requires Improvement

Aug 2025

Urgent and emergency services

Requires Improvement

Aug 2025

Regulatory breaches & enforcement

Current-framework "must do" equivalent

Breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, stated verbatim in the CQC assessment.

Breaches identified (3)

Breach Safe

However, at this assessment we found breaches of regulation in relation to safe care and treatment and good governance.

Regulation: Regulation 12 (Safe care and treatment) · 8 May 2026

Breach Safe

At this assessment we found breaches of regulation in relation to safe care and treatment and good governance.

Regulation: Regulation 12 (Safe care and treatment) · 8 May 2026

Breach Safe

There were breaches of regulation in safe care and treatment and good governance.

Regulation: Regulation 12 (Safe care and treatment) · 8 May 2026

Location details

CQC ID: RK965

Region: South West

Related PFD reports

2022-0199 — David Hulme ()

2025-0626 — Lee Eustace (Dec 2025)

2025-0237 — David Bateman (May 2025)

2025-0166 — Mary Pomeroy (Apr 2025)

2024-0663 — Norma Tellam (Dec 2024)

2023-0519 — Ian Jacka (Dec 2023)

2021-0211 — Elsie Woodfield (Jun 2021)

2020-0178 — Paul Reynolds (Sep 2020)

2019-0264 — Euan Ellis (Aug 2019)

2019-0130-wp26624 — Roger Neaves (Apr 2019)