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Orpington Hospital

Provider King's College Hospital NHS Foundation Trust Type NHS Healthcare Organisation Region London Last inspected 9 Sep 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location under the inspection framework, last inspected 9 September 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Inadequate
Responsive
Good
Well-led
Good

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Location
Date: 9 September 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 3 should-do

Read this inspection PDF

AI-extracted 3 Jun 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 3 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider must ensure that care and treatment is provided in a safe way for service users.
Regulation: Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
⚠ We found that medicines were not always managed safely, including unsafe administration practices and recording. Staffing levels were not always sufficient to keep patients safe from avoidable harm. Not all patient safety incidents and near misses were recognised or reported.
Must-do action 2 of 2
Must do
Safe
The provider must ensure that service users are safeguarded from abuse and improper treatment.
Regulation: Regulation 13 HSCA (RA) Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ We found that not all staff recognised and understood how to protect patients from abuse. Staff did not always respond to patient requests for toileting in a timely manner, leading to patients passing urine or defecating on pads, which amounted to a form of avoidable abuse and did not respect …

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Safe
The trust should ensure that medicines are managed in accordance with safe and professional practice standards.
Regulation: Regulations 12(1),(2)(a)(b)(g) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Should-do action 2 of 3
Should do
Caring
The trust should ensure that staff provide care and treatment in ways which have regard and respect for the individual needs of patients, and in a manner, which is not degrading.
Regulation: Regulations 13(1)(2)(4)(c)(d) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Should-do action 3 of 3
Should do
Responsive
The trust should ensure there are enough staff on duty to enable the delivery of patient care needs in a responsive manner.
Regulation: Regulations 13(1)(2)(4)(c)(d) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014