Source · CQC inspection

Jessop Wing

Provider Sheffield Teaching Hospitals NHS Foundation Trust Type NHS Healthcare Organisation Region Yorkshire & Humberside Last inspected 22 Dec 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 12 must-do 6 should-do

Must-do actions (12)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 12
Must do
Safe
The trust must ensure that delays to induction of labour continually reduce.
Regulation: Regulation 12(2)(a) Safe care and treatment.
⚠ The average wait time for women being identified as requiring admission to labour ward to being admitted to the labour ward to commence induction was 1.47 days, however, we saw two occasions where women waited six days for their induction. This is not in line with national guidance.
Must-do action 2 of 12
Must do
Safe
The trust must continue to improve and embed processes for investigating serious incidents.
Regulation: 12(2)(b) Safe care and treatment.
⚠ Although investigating the backlog of serious incidents was a priority, they were not given additional time to conduct these. There were 25 incidents progressing in August 2022 which were anticipated to be in the final stages by the end of October 2022.
Must-do action 3 of 12
Must do
Safe
The trust must continue to improve lessons learned and the sharing of lessons learned amongst the whole team and the wider service.
Regulation: 12(2)(b) Safe care and treatment.
⚠ Managers were revising posters used to communicate learning as staff had fed back these were not the most effective method.
Must-do action 4 of 12
Must do
Safe
The trust must ensure that training and performance appraisals are undertaken in line with national guidance.
Regulation: Regulation 12(2)(b) Safe care and treatment.
⚠ Midwifery staff were not fully compliant with all mandatory training, including safeguarding, Mental Capacity Act and Deprivation of Liberty Safeguards. Appraisal rates were 63% for clinical staff, 77% for medical staff and 63% for nursing and midwifery staff against a target of 90%.
Must-do action 5 of 12
Must do
Safe
The trust must ensure that staff follow systems and processes to prescribe and administer medicines safely.
Regulation: Regulation 12(2)(b) Safe care and treatment.
⚠ Time-critical medications were not always prescribed or administered in a timely way. In the last audit of time critical medication completed in May 2022, 20% of critical medicines had not been prescribed and that 23% were not administered on time.
Must-do action 6 of 12
Must do
Safe
The trust must improve infection control monitoring.
Regulation: Regulation 12(2)(h) Safe care and treatment.
⚠ Audits of IPC procedures continued to be completed inconsistently and varied in meeting compliance targets across wards. Hand hygiene audits between January and August had only been consistently completed each month for the midwifery led labour ward and Rivelin ward. Hand hygiene audits were not completed consistently for Whirlow ward. …
Must-do action 7 of 12
Must do
Responsive
The trust must ensure that complaints are responded to within timelines outlined in their policy and procedure.
Regulation: Regulation 16(1) Receiving and acting on complaints.
⚠ Staff did not always respond to complaints within policy timeframes. We reviewed four complaints; two complainants had not received an outcome to their complaint for over nine months and one had received repeated extension dates.
Must-do action 8 of 12
Must do
Well-led
The trust must ensure effective risk and governance systems are implemented that supports safe, quality care.
Regulation: Regulation 17(1)(2)(a) Good governance.
⚠ The service did not currently have a regular audit schedule in place to ensure consistent oversight of the safety of the service.
Must-do action 9 of 12
Must do
Well-led
The trust must ensure that there is an up to date risk register in place which is monitored and regularly reviewed.
Regulation: Regulation 17(1)(2)(a) Good governance.
⚠ The service’s risk register was not reflective of the current risks and areas of focus. The SLT were aware this was an area for improvement and that the current risk register was not an accurate reflection of the service. The risk register was a mix of corporate and directorate risk …
Must-do action 10 of 12
Must do
Well-led
The trust must improve the monitoring of the effectiveness of care and treatment, timeliness of reviews and implementation of change.
Regulation: Regulation 17(1)(2)(a) Good governance.
⚠ Timeliness of reviews and implementation of change was variable, which delayed improved outcomes for women. There was no evidence of following up of actions from previous meetings (PMRT meetings).
Must-do action 11 of 12
Must do
Well-led
The trust must ensure that serious incidents are reported and investigated in a timely manner in line with national guidance.
Regulation: Regulation 17(1)(2)(a) Good governance.
⚠ Although investigating the backlog of serious incidents was a priority, they were not given additional time to conduct these. There were 25 incidents progressing in August 2022 which were anticipated to be in the final stages by the end of October 2022. We reviewed NRLS between October 2021 and August …
Must-do action 12 of 12
Must do
Well-led
The trust must ensure audit information is up to date, accurate and properly analysed and reviewed by people with the appropriate skills and competence to understand its significance.
Regulation: Regulation 17(2)(c) Good governance.
⚠ The trust acknowledged that in the absence of an end-to-end maternity IT system they were unable to provide robust evidence for all elements of the Saving Babies Lives care bundle. The service did not currently have a regular audit schedule in place to ensure consistent oversight of the safety of …

Should-do actions (6)

Recommended improvements to enhance service quality.

Should-do action 1 of 6
Should do
Effective
The trust should implement electronic recording as per MBRRACEUK guidance.
Should-do action 2 of 6
Should do
Safe
The trust should continue with the recruitment programme to ensure they maintain safe staffing levels.
Should-do action 3 of 6
Should do
Effective
The trust should ensure epidural wait times are monitored and audited in line with national guidance.
Should-do action 4 of 6
Should do
Effective
The trust should ensure policies are reviewed regularly to reflect best practice and national guidance.
Should-do action 5 of 6
Should do
Safe
The trust should ensure that consultants requested for administering an epidural are available within 30 minutes of being required.
Should-do action 6 of 6
Should do
Safe
The trust should ensure that agency staff receive a full induction and understand the service.

Location details

CQC ID: RHQJH
Local authority: Sheffield
Region: Yorkshire & Humberside

Inspection report

Type: Location
Date: 22 December 2022
Rating: Requires Improvement
Actions: 12 must-do 6 should-do
AI-extracted 3 Jun 2026