Source · CQC inspection

Countess Mountbatten House

Provider University Hospital Southampton NHS Foundation Trust Type NHS Healthcare Organisation Region South East

Archived This service was archived (deregistered) by CQC on 19 Aug 2019. The ratings below are historical and do not reflect a current service.

Overall rating: Good  View full CQC report

Domain ratings

Five CQC key questions
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Earlier inspection findings

pre-2024 framework · 5 should-do

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Effective
Staff have training in the use of the electronic patient recordsystem to enable them to access information as needed.
Should-do action 2 of 5
Should do
Well-led
Strategies are developed to provide support for the families of those who were cared for by the service in the community.
Should-do action 3 of 5
Should do
Well-led
The hospice at home service is developed with partners, as an integral component of community end of life care.
Should-do action 4 of 5
Should do
Safe
Arrangements for the monitoring of the storage of medical gases, used by the Hospice, should be improved to ensure it is safe and secure.
Should-do action 5 of 5
Should do
Safe
The service should review the procedures records and audit of controlled stationery.

Location details

CQC ID: RHM04
Local authority: Hampshire
Region: South East

Inspection report

Type: Comprehensive inspection
Rating: Good
Actions: 5 should-do
AI-extracted 2 Jun 2026