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Countess Mountbatten House

Provider University Hospital Southampton NHS Foundation Trust Type NHS Healthcare Organisation Region South East

Archived This service was archived (deregistered) by CQC on 19 Aug 2019. The ratings below are historical and do not reflect a current service.

Location rating: Good  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location. Ratings extracted from individual reports are shown separately below.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Rating extracted from this report: Good
Actions indexed: 5 should-do

Read this inspection PDF

AI-extracted 2 Jun 2026

Earlier inspection findings

pre-2024 framework · 5 should-do

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Effective
Staff have training in the use of the electronic patient recordsystem to enable them to access information as needed.
Should-do action 2 of 5
Should do
Well-led
Strategies are developed to provide support for the families of those who were cared for by the service in the community.
Should-do action 3 of 5
Should do
Well-led
The hospice at home service is developed with partners, as an integral component of community end of life care.
Should-do action 4 of 5
Should do
Safe
Arrangements for the monitoring of the storage of medical gases, used by the Hospice, should be improved to ensure it is safe and secure.
Should-do action 5 of 5
Should do
Safe
The service should review the procedures records and audit of controlled stationery.